Eliptico IT Solutions Hiring for Customer Service Associate – Voice at Hyderābād Full Time

Only for Immediate Joiners (within 7 days):

Job description

· Experience interacting with International (US) customers / Clients.

· Experience on Eligibility Verification (EBV)

· Awareness on US Health Insurance guidelines, the claims submission process and procedures.

· Good knowledge / work experience on US Healthcare Process.

· Good to have Experience on filling out complex insurance claim forms

· Analyzing Explanation of Benefits (EOB) forms to ensure insurance companies have paid for charges

· Following up with the appropriate parties (insurance companies and patients) to ensure bills are paid

· Understand and analyze the patient records

· Determining the correct codes for patient records

· Using codes to bill insurance providers

· Interacting with physicians and assistants to ensure accuracy

· Keeping track of patient data over multiple visits

· Managing detailed, specifically-coded information

· Maintaining the patient confidentiality and information security

· Good verbal and written communication skills.

Attractive remuneration and pay packages (upto INR. 3.8 Lacs*) for suitable candidate.

Required Candidate profile

Experience : 1+ to 3 years. (If you are a fresher entrant, then training will be provided in this domain by us).

Work hours : Night shift only (7:30 PM – 4:30 AM)

Education : Graduation Any Stream.

Profile: Support Associate U.S.

Domain: Healthcare Support.

No Transportation, Candidates have to manage their own commute.
Employment Type: Full-time

Expected Start Date: 22/10/2021

Job Type: Full-time

Salary: ₹15,000.00 – ₹30,220.00 per month

Benefits:

• Health insurance
• Leave encashment
• Paid sick time
• Paid time off
• Provident Fund

Schedule:

• US shift

Supplemental Pay:

• Joining bonus
• Quarterly bonus
• Shift allowance

COVID-19 considerations:
Wear Masks and Sanitze

Application Question(s):

• We need Immediate joiners, Would you be able to join us within a week?

Yes
NO

• You would need to travel on your own for the shift (U.S Shift- 7:30 P.M-4:30 A.M), Are you comfortable?

Yes
No

Experience:

• total work: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Work Remotely:

• No

Speak with the employer
+91 7986955513