Whether they’re helping people reach their long-term financial goals or providing personal wealth management strategies, every associate contributes to changing the lives of those we serve for the better. When it comes to job satisfaction, that’s hard to beat. And from a personal satisfaction perspective, you’ll enjoy the freedom to support causes that matter to you and experience a truly inclusive work environment. Your future starts now.
As a part of our claims examiner team, you will have the opportunity to support our business by reviewing, investigating and assessing group health and dental benefit claims submitted by our plan members. You will make payment decisions, and work to ensure your performance targets are met.
We offer competitive salary and bonus program that rewards your performance in achieving individual and team objectives. As well, an employee recognition program rewards exceptional performance. In addition to salary, annual bonus, and employee recognition programs, you are entitled to a comprehensive benefit package, with options to personalize the benefits package to meet the needs of you and your family.
Accountabilities:
Review, investigate and adjudicate Canadian Health and Dental claims in accordance with Group policy contracts
Conduct follow up with health and dental service providers for incomplete claims information
Make accurate payment decisions according to adjudication guidelines
Living our values of Customer View; Integrity; Partnership; and Communities
Qualifications and Competencies:
Must be able to handle large volumes of work with a high level of accuracy
Well developed analytical skills
Must have excellent written and verbal communication skills
Proven organizational skills
Candidate must be able to work in a team environment as well as work independently with minimal supervision
Reliable team member with good attendance
Customer Service Focused
Ability to excel within a Purpose/Vision driven environment
Required relevant experience 1-3 Years
COVID
COVID vaccinations are required for all individuals working in any Empower office location or who participate in in-person meetings and/or business activities, subject to state and local laws. Most Empower positions may require on-site presence on an occasional or regular basis and associates will need to provide proof of COVID vaccination, subject to state and local laws. Associates unable to comply with the COVID vaccination requirement due to medical reasons may request an accommodation.
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