Ericsson Hiring for Head Of Bss Digital Engagement Consulting at Bengaluru, Karnataka, India Full Time

Job Description

About this opportunity The objective of Ericsson Consulting is to deliver engagements that generate value for our customers and enable greater value to Ericsson.
We are looking for a highly experienced Operational Consulting Leader to lead the BSS Digital Engagement Consulting Practice and to be part of the Global Consulting Leadership Team.
For this position, we need a highly regarded leader / professional with strong expertise in the Business Support Systems (BSS) and Enterprise Architecture area to execute consulting engagements operationalizing current & future technologies like 5G, Cloud, mobile, IoT and fixed line networks.
The Consulting Leader should have a good understanding of EA & BSS domain areas, operating models and system tools (e.g., SPARX, Business Process, Enterprise Product Catalogue, Order Management, Revenue Management Systems, Front end Channels, Integration) as they apply to the various business models and use cases enabled by various technologies – especially the evolution to 5G.
In this role, you will bring in solid expertise and experience on the process, know-how of latest industry standards, knowledge of one or more Ericsson BSS products, to complement existing capabilities in Global Consulting
The Consulting Leader needs to be a:

• Business leader with a strong impact on customers and senior executives
• Sales leader with proven track record of engaging with clients, creating proposals and closing deals
• Strategy leader with strong view on leading telecom trends and Consulting value propositions / offers
• Portfolio leader with capability to identify, craft, sell and deliver Consulting propositions
• Team leader who has a proven track record of growing teams, and managing senior BSS/Digital Engagement Consulting professionals; Additionally, being able to collaborate with peer Consulting leaders worldwide will be needed

• You will be working with CxO at Ericsson customers – leading Telcos, and Enterprises – chalking out the EA, Impact assessment and process roadmaps. These engagements will require you to be perceived by clients and colleagues as highly dependable and domain credible.
• You will also be working with senior sales leaders at Ericsson sales units to understand the key pain points of Ericsson Sales Leaders and position Consulting engagements to CSPs and Enterprises in a way that enables a greater value for Ericsson.
• To enable differentiated value propositions, you will collaborate with Ericsson colleagues from different business functions – Enterprise, Core, Networks, etc. – to create cross-functional and differentiated value propositions.
• You will develop innovative consulting value propositions to customers, develop consulting opportunities, craft solutions for customers and contribute to the delivery of consulting workstreams. This means that you will drive customer engagements from lead generation to project delivery, while leading an experienced team of global consultants in the BSS and Digital Engagement Transformation domain.

The role is Global and you will travel internationally based on customer demand.
What you will do

• Drive the global P&L and key objectives of the BSS Digital Engagement Consulting domain
• Strong capability to work with technology professionals – Sales and Solution Architects – and identify Consulting opportunities
• Leverage your knowledge in EA & BSS domain areas, operating models and system tools process along with latest industry standards, and knowledge of one or more Ericsson BSS products
• Identify end-to-end leading consulting value propositions / offerings in the BSS Digital Engagement Consulting domain, develop innovative consulting offerings and manage the global portfolio of offerings
• Develop BSS Digital Engagement consulting related opportunities, contribute to consulting proposals and Guide / Lead delivery of consulting projects / programs across the globe
• Engage as thought leader at CxO level.
• Lead, develop and grow the BSS Digital Engagement consulting team comprising senior members
• Manage stakeholders in Consulting communities across geographies
• As a Leader within Global Consulting Team, actively think and contribute outside your domain to reach overall Consulting objectives, and business success.
• Provide high-value industry insights to Ericsson’s strategy process, using delivered projects and developed assets.

You will bring
Domain Expertise Areas:

• Technology:
  • Technical domain understanding of the various BSS systems landscape
  • Knowledge of industry standards and architectures in the field of digital services, like ODA, DPRA, DSRA, Open API etc.
  • Knowledge of Digital Service Provider use cases and various business models in the field of 5G, IoT, Cloud, fixed and mobile networks.
  • Proficiency in/knowledge of the Ericsson solution portfolio in the BSS area is a plus.
• Enterprise Architecture:
  • Enterprise Architecture and understanding of solution design – from a business process, application, infrastructure, data, and integration perspective
  • EA Gap assessment and target architecture design, transformation approach and roadmap design, EA Governance set up for service provider
  • Knowledge of EA standards like TOGAF, Zachman and familiarity with tools (e.g., SPARX, ARIS etc.)
• Transformation:
  • Expertise in delivery of transformation programs involving BSS solution architectures and systems integration.
• Strong knowledge and certifications of standards such as TOGAF, ITIL and standard architectures such as TMF TAM/SID/etc. and ODA

Qualifications:

• 15+ years of professional experience in BSS and Enterprise Architecture domain including strong experience in consultancy type roles selling and delivering consulting projects.
• Proven capability to sell and deliver BSS / Enterprise Architecture / Operational Consulting projects with the business mindset
• Sound BSS / Enterprise Architecture oriented consulting knowledge across Telco networks and 5G related opportunities such as Network Slicing, Network Exposure, and Private Networks, and 5G use cases.
• Highly experienced in formulating transformation strategies and defining transformation journeys.
• Proven ability to excel in fact-based storytelling. Strong influencing skills and ability to shape a direction and set actions.
• Strong people and team leadership skill – Strong ability to coach and enable individual development and proven track record of team growth as well as operational management of team
• Previous experience leading Consulting business, Consulting practice and Consulting teams, including P&L accountability
• Excellent oral and written communication skills and high orientation towards innovation and learning
• Experience and ability to work in international and cross-cultural environments selling and delivering complex engagements in cross-functional teams
• Results-oriented and commercial thinking
• Bachelor’s Degree in Engineering, and preferably a Master’s in Business

Location & Travel:

• This position is open for the following locations: Sweden, Spain, India, Turkey, and USA/Canada.
• Expected travel is 50% based on business needs.

Why join Ericsson? At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build never seen before solutions to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like.