EROS Inc Hiring for Customer Support Agent at Mumbai Full Time

Opening for Customer Service Executive in Malad, Mumbai

Call – 8169835364

Salary – upto 30k

Minimum experience – 6 months

4 DAYS WORK FROM OFFICE AND 2 DAYS WORK FROM HOME

Any Graduate & Good English communications required

Shift: 11 am – 8 pm shift and it will be 6 days working with 1 weekly off (on any weekday)

JOB KNOWLEDGE, SKILLS & EXPERIENCE
 Good communication skill
 Well versed with MS Office (especially MS Excel)
 Knowledge of MS Access would be added benefit
 Good overall computer knowledge
 Experience with 1 to 2 years
 Well versed with background verification profile if experienced
 Should have Customer Service experience.

ACCOUNTABILITIES
 Daily processing applications and updating the same in Excel and Database.
 Outbound calling to customers to verify their profile.
 Resolving customer queries.
 Co-ordinate with network marketing companies and clients with respect to different
requirements.
 Preparing MIS reports on daily, weekly and monthly basis.
 Data Maintenance
 Coordinating with multiple stakeholders.

Job Types: Full-time, Regular / Permanent, Contractual / Temporary, Volunteer

Salary: ₹25,000.00 – ₹30,000.00 per month

Benefits:

• Health insurance

Schedule:

• Day shift
• Flexible shift

Speak with the employer
+91 8169835364