Esmsys Hiring for Require Csr For Night Shift at Ahmedabad, Gujarat, India Full Time

Job Description

Key Skills Required: Having Experience in international semi- voice calling processExcellent verbal communication skills in English is a mustKnowledge / understanding of cold calling with having sales backgroundExcellent telephone etiquette and ability to demonstrate professional grammar and diction is a mustProficient in using MS Office Software mainly Word, Excel, Outlook & PowerPoint with excellent documentation and presentation skillsJob Responsibilities: Open and maintain customer records by updating account information in the backendMaintain close contact with sales representatives to obtain information regarding product performance, service requirements and customer requestsResolve product or service problems by clarifying the customer’s complaint / issuesPrepares product or service reports by collecting and analysing customer informationContribute to team effort by accomplishing related results as requiredManages the office and administration duties as per the Company policyEducational Qualifications and Interpersonal Skills: Graduation / Post Graduation in relevant field0-1 years of relevant experience with excellent communication skillsCreative thinkerAbility to work effectively as part of a team as well as independently and with minimal direct supervisionExcellent planning, organizing and negotiating skillsEffective time management and multi-tasking skills with an ability to work under tight deadlinesExperience of managing team will be an added advantageJob Type: Full-timeSchedule:

• Day shift