Eurofins Central Laboratory Hiring for Principal Infrastructure Engineer at Bengaluru, Karnataka, India Full Time

Job Description

Bengaluru, Karnataka, India
Full-time

Company Description

About Eurofins Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate. Eurofins believes it is a global leader in food, environmental, pharmaceutical and cosmetics products testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies. In over just 30 years, Eurofins has grown from one laboratory in Nantes, France to over 50,000 staff across a network of more than 900 independent companies in over 50 countries, operating more than 800 laboratories. Performing over 400 million tests every year, Eurofins offers a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products, as well as providing innovative clinical diagnostic testing services, as one of the leading global emerging players in specialised clinical diagnostics testing. Eurofins is one of the fastest growing listed European companies. Since its IPO on the French stock exchange in 1997, Eurofins’ sales have increased by 35% each year (in compound average) to over EUR 4.5 billion in 2019. About Eurofins IT Solutions India Pvt Ltd Eurofins IT Solutions India Pvt Ltd (A CMMI Level 3 Company) is a 100% full owned subsidiary of Eurofins. This young captive centre located in Bangalore was established in 2012 to be the largest IT Solutions group within Eurofins to cater to all the internal IT business needs. The primary focus of IT Solution group will be to develop the next generation LIMS (Lab Information Management system), Customer portals, Ecommerce solutions, ERP/CRM system & B2B platforms for various Eurofins Laboratories and businesses. EITS India is a Young, Dynamic and Growing organization with lot of career growth prospects. We strongly believe that ‘Our people are our assets’ and we ensure that all our staff are provided with great work environment, good benefits and challenging Global projects to enable a fulfilling career. We are committed to provide enriching experience to our employees.

TITLE: Principal Infrastructure Engineer REPORTING TO: Manager REPORTING LOCATION: India WORKING LOCATION Bangalore SUMMARY OF ROLE AND OBJECTIVES: Following ITIL methodology, and utilising the existing Eurofins Policies, the mission of the position ‘Principal Infrastructure Engineer’ is to:

• Own, develop and regularly update the Eurofins Operating System image(s) and associated architecture;
• Validate all created software packages against the working image deployment architecture(s);
• Plan, validate and execute monthly security updates rollout globally;
• Track global OS deployments and OS Patch deployments and prepare remediation actions.

ROLE & OBJECTIVES:

• Creating, managing and maintaining OS images including client and server;
• Certification of new hardware’s (Drivers management) in MDT & SCCM and updating Drivers on regular basis;
• LTI/ZTI Image deployments via MDT, SCCM and troubleshooting infrastructure related issues;
• Working with WDS related configurations and troubleshooting;
• Investigate & troubleshooting driver related issues;
• Distribution of various OS images globally and creating task sequence for custom deployments;
• Building, capturing and updating windows 10 master images with latest releases and inline to Eurofins standards;
• Core application updates on master images on regular intervals;
• Reporting on overall health status of MDT/SCCM Deployment infrastructure;
• Configuring WDS, configuring PXE, configuring the VM build environment, and integrating SCCM with MDT;
• Creating Distribution Points and distributing the images accordingly via SCCM;
• Creating a deployment Task Sequence and deploying the Task Sequence in an automated way;
• Creating SCCM Packages for Operating System Deployments;
• Deployment of Applications and Software Updates via SCCM:
• Direct involvement in procurement projects (Workstations, Laptops, Mobile Devices), including lifecycle input for consideration in accordance with the Eurofins Technology Roadmap;
• Analyse, prepare and update monthly security updates list released by Microsoft;
• Assess patches released and prepare for global deployments following ITIL process and as per Eurofins requirements and standards;
• Monitor patch deployment infrastructure (WSUS/SCCM SUGs) and remediate if any infrastructure issues;
• Ensure patches are rolled out and reached to all machines globally;
• Work on Active Directory Group polices for patch management;
• Ensure all machines are under patch compliance and action accordingly;
• Ensure all windows 10 machines are under support cycle as per OS life cycle policies;
• Plan and upgrade windows 10 machines on continuous basis (Windows 10 Feature upgrades/Servicing Plans) to adhere support of security updates;
• Global project management with regards to image and software updates deployment, consisting of approved design and piloting before rollout;
• Deliver all services following ITIL methodology for updates deployment and Windows 10 feature upgrades;
• Regular reporting of overall security updates compliance;
• Creating work instructions;
• Flexibility to Work on shifts as required.

ADDITIONAL DETAILS ON ROLES & OBJECTIVES: Ensure follow-up to the IT Infrastructure Technical Director on a regular basis and as often as requested to the IT Infrastructure and Operations Director and Regional Infrastructure Managers. EXPERIENCE REQUIRED:

• Comparable field or relevant work experience in Information Technology (min. 6 years)

IT Experience: 6 + years of IT industry experience. General Technical Skills:

• Minimum 6 years working in Information Technology with experience or specialization in:
• Microsoft Operating system: Win 7, Win 10;
• MDT 2013, WDS, OSD, WSUS, SCCM Current Branch
• Desktop Application Support;
• Microsoft Office.

Specific Technical Skills: A deep understanding and contextual experience with:

• Should have strong experience in Operating System deployments from MDT, SCCM tools.
• Should have strong experience in patch management via WSUS & SCCM.
• Experience in design and installation of OS Deployment infrastructure including WDS, MDT & SCCM.
• In-depth knowledge of OS imaging deployment, SCCM client installation, Software update groups, software distribution, and other SCCM roles.
• Strong on Troubleshooting and Analytical skills on OSD & Patch management.
• Strong knowledge on deployment log files.
• Knowledge of MDT Linked Deployment shares, Database integrations, Model alias configurations & defining software package roles in OS Deployments.
• Should have good knowledge in Group Policies, Customization of Master images.
• Implementation of Windows upgrades – Win 7 to Win 10 and Win 10 to Win 10.
• Patch Management of Physical and Virtual environments through WSUS/SCCM
• Good knowledge on reporting using SQL Queries.

Personal Qualities/Profile: Autonomous – Proactive – Analytical – Rigorous – Business focused – Good communication and writing skills – Risk oriented sensitivity. Management capabilities: Ability to coordinate project tasks from inception to completion including coordination of work with different individuals and teams is mandatory. ADDITIONAL QUALIFICATIONS AND EXPERIENCE REQUIRED:

Qualifications

• University Degree in Information Technology
• English Fluency Required
• Experience in an international company preferred