Full Job Description
Company Description
IS Global Service Center (GSC) operating from Chennai, India, is a part of IS supporting Expeditors IT operations. IS GSC has grown to 350+ employees today delivering world class Information services globally. This Product based Strategic Center’s IT transformation has delivered a radical change to Expeditors IT manpower profile and skills over the past three years and will continue to deliver services as we continue to grow responsibly in the coming years.
Job Description
The Data Center Infrastructure Team is responsible for managing Expeditors essential infrastructure. This infrastructure provides Expeditors the global connectivity, compute power, backups and storage to meet its growing demand to move freight. The Storage Administrator is responsible for the support, troubleshooting, installation, and deployment of Storage and Backups based systems.
Qualifications
Install, configure and manage all network attached storage (Dell PowerStore, Hitachi HNAS, Cohesity)
Provides production support for arrays and fiber channel switches including after-hours on-call support
Diagnose and isolate array, fiber channel switching, and application-related problems
Perform hardware maintenance, repairs, & replacements
Ensure backups infrastructure is online and available
Function as a subject matter expert for Storage and Backup related questions for other groups within Expeditors
Provide recommendations to management through research and review of recent industry solutions in various Storage related technologies
Create documentation and training material; provide training to others
MINIMUM QUALIFICATIONS
Ability to work collaboratively in an agile team environment
Ability to work in a fast-paced environment with minimal supervision
Excellent written and oral communication skills
2+ years of experience with storage management technologies (NAS, SAN & FC Switches)
Knowledge of backup strategies and products
An aptitude for methodical and comprehensive troubleshooting
Bachelor’s Degree in Computer Science or equivalent experience
DESIRED QUALIFICATIONS
Experience with Hitachi and Pure Storage
Experience with Cohesity backup solutions
Experience with agile (SAFe) project planning
Experience managing a multi-vendor environment
Practiced in designing and implementing business continuity / disaster recovery and high availability plans
REPORTING STRUCTURE
Team Manager, Data Centers Team
Additional Information
Paid Vacation
Employee Stock Purchase Plan
Training and Education Program
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