Experian is the world’s leading global information services company. During life’s big moments — from buying a home or a car to sending a child to college to growing a business by connecting with new customers — we empower consumers and our clients to manage their data with confidence. We help individuals to take financial control and access financial services, businesses to make smarter decisions and thrive, lenders to lend more responsibly, and organizations to prevent identity fraud and crime.
We have 17,800 people operating across 44 countries, and every day we’re investing in new technologies, talented people and innovation to help all our clients maximize every opportunity. We are listed on the London Stock Exchange (EXPN) and are a constituent of the FTSE 100 Index.
Learn more at www.experianplc.com or visit our global content hub at our global news blog for the latest news and insights from the Group
Experian is the world’s leading global information services company. During life’s big moments — from buying a home or a car to sending a child to college to growing a business by connecting with new customers — we empower consumers and our clients to manage their data with confidence. We help individuals to take financial control and access financial services, businesses to make smarter decisions and thrive, lenders to lend more responsibly, and organizations to prevent identity fraud and crime.
We have 17,800 people operating across 44 countries, and every day we’re investing in new technologies, talented people and innovation to help all our clients maximize every opportunity. We are listed on the London Stock Exchange (EXPN) and are a constituent of the FTSE 100 Index.
Learn more at www.experianplc.com or visit our global content hub at our global news blog for the latest news and insights from the Group
Job Description
The Product Owner is responsible for establishing a deep product expertise from a technical and market perspective by understanding buyer and user personas, value proposition, benefits, features and functionality, client feedback, architecture, code base, and technical components. The role will be responsible for owning a team’s backlog, collaborating on the product roadmap and owning the process of writing user stories to enable the team to deliver the vision. The Product Owner will work with the team to deliver value for the domain – both tactical revenue generating features and development that will ensure the longer-term resilience of the product.
Key Responsibilities:
Steering product delivery and being accountable for the provision of a resilient live service through to prioritisation and delivery of new features.
Define, prioritize, and maintain the product feature backlog and conduct development for a group of products. They will own and drive product release planning, backlog prioritization, and issue review.
Collaborate closely with other product owners, product managers, scrum master, and engineering to drive implementation and adoption of Agile processes and tools which support new product features, backlog refinement, sprint review, and sprint planning
Partner closely with Product Managers in reviewing product roadmaps and understanding market evidence and drive the prioritization of work accordingly.
Maintain end to end technical ownership of application capabilities and components. Accountability for technical standards and adherence to policy, innovate through the adoption of new technologies and manage the quality and availability of applications supporting the product.
Manage delegation of day-to-day operational decisions to ensure achievement of KPI’s, and the balance of work in the team between product development to client delivery.
Effective interaction at senior levels across the business unit to maintain confidence that delivery is effectively controlled and decisions to maximise value are effective
This role owns incident response and remediation to ensure client service is prioritised and maintained.
Ensure that good client value is at the centre of decision making and establish frameworks and ways of working to quantify client value.
Work with the Domains leadership team to regularly and pro-actively identify business risks and issues and ensure appropriate steps to mitigate risks are in place and timely remediation of issues
Ensure fit-for-purpose risk management processes, practices and associated accountabilities and that these are embedded through training and communication.
Ensure that the business area operates within its conduct risk strategy and risk appetites, keeps the strategy and appetites under regular review, and plays its part in ensuring that Experian UK operates within its conduct risk strategy and risk appetites.
Ensure that business area operates within Experian UK’s policies in relation to information security, resilience, financial crime, outsourcing, complaints, vulnerable consumers, product development, business continuity and disaster recovery arrangements within the framework set by the UK Board, including other key areas of regulatory risk.
Lead by example and drive adherence to all regulatory requirements. Ensure appropriate controls are applied to product features being developed and ensure that the interests of customers are upheld.
Deal with the FCA and other regulators in an open and cooperative way and disclose appropriately any information or misconduct.
Qualifications
Directing and guiding analyst and software engineering teams.
Experience of managing third party, (on and offshore) suppliers to deliver service
Strong senior leadership skills including coordination, motivation, negotiation, coaching, stakeholder management, business change management and dispute resolution skills.
Good understanding of agile software development lifecycles
Good understanding of Quality Assurance, testing principles and best practise
Broad understanding of multiple application and infrastructure platforms
Additional Information
Experian Careers – Creating a better tomorrow together
Find out what its like to work for Experian by clicking here
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