Experian Hiring for Technical Account Specialist II at Hyderābād Full Time

Discover the Unexpected

Experian is the world’s leading global information services company. We are listed on the London Stock Exchange (EXPN) and are a constituent of the FTSE 100 Index. We’re passionate about unlocking the power of data in order to transform lives and create opportunities for consumers, businesses and society. For more than 125 years, we’ve helped businesses grow, consumers and small businesses gain access to financial services, and economies and communities flourish – and we’re not done.

Our 18k amazing employees in 40+ countries believe the possibilities for you, and the world, are growing. We’re investing in the future, through new technologies, talented people and innovation so we can help create a better tomorrow.

To do this we employ the greatest and brightest minds that share our purpose and want to make a difference. Experian Asia Pacific’s culture, people and environments are key differentiators. We focus on what truly matters; diversity and inclusion, work/life balance, flexible working, development, equity, engagement, collaboration, wellness, reward & recognition, volunteering… the list goes on. We’re committed to fostering a strong sense of belonging and a place where you can bring your true self to work.

Our uniqueness is that we truly value yours. We’re an award winning organisation due to our strong people first focus. This includes Top Employer™ and Great Place To Work™ accreditations.

Learn more at www.experianplc.com

Major Job Functions

• Provide user account maintenance (add/delete/update) service for client
• Serves as project coordinator for program scheduling and fulfillment.
• Conducts final quality analysis on projects, reviewing accuracy of output.
• Support implementation and testing of automation and process improvements
• May participate and provide input to the design and testing phases of new projects
• Client interaction will be based on email responses to client submitted tickets.
• Serves as onboarding coordinator for sandbox client.
• Conducts final quality analysis on projects, reviewing accuracy of output.
• Provides troubleshooting for sandbox access and file transfer tool
• Client interaction will be based on standard web/phone troubleshooting with established troubleshooting guides.

Additional Information

Experian Careers – Creating a better tomorrow together

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