Full Job Description
The main functions of the post holder are:Provide exceptional customer service experience to all members, non-members and users of the facilityEnrolling new members and assisting current members with their queriesGreeting members and users of the gym as they come through receptionChecking in members and verifying membershipsRegistering prospective members and guiding them to the correct personProviding information on classes and availabilityHandling questions about cancellation of membershipEnsuring that adequate stocks of information, packs and leaflets are available at reception for interested partiesEnsuring the safety and security of visitors, members and staff at all times and taking a responsible attitude towards maintaining the premises and facilities of the Fitness CentreServing customers, taking money for activities and accurately accounting or transactions at the end of each shiftWelcoming members and visitors to the gym and providing accurate information concerning programmes and activitiesCreating an excellent first impression of the gym by providing a warm welcome, tidy appearance and pleasant manner at all timesHandling telephone enquiries, recording messages from incoming calls and transferring callsMaintaining a clean and tidy environment, both behind and in front of the counterRecording and keeping clear and accurate records of all queries, complaints, lost property and repairs and ensuring the information is delegated to, and resolved by, the relevant departmentCashing up and banking at the end of each shift and ensuring that shifts are balanced accurately completing relevant documentationUndertake other duties, of a similar professional nature and commensurate with the role, at the request of the Fitness Centre ManagerJob Types: Full-time, Regular / Permanent, FresherSalary: From ₹10,000.00 per monthSchedule:Day shiftMonday to FridaySupplemental pay types:Performance bonusLanguage:English (Required)Application Deadline: 01/03/2023Expected Start Date: 01/03/2023
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