farawayventures Hiring for Customer Care Executive at Noida Full Time

Department – CRM – Voice operations

Reporting to – Floor Manager – Customer Service

Location – 5132 – Noida Sector 6

KEY RESPONSIBILITIES

• Responding to customer queries related to health insurance claims, policy etc. through calls.
• Providing resolution to customers’ complaints & grievances
• Maintaining the AHT for the process
• No target

MEASURE OF SUCCESS

*

Qualification / Experience

• Should be a graduate at-least or final year result awaited or final year pursuing.
• Experience in voice process preferred- 06 months to 1 year
• Fresher can also apply

Skills Required

• Basic knowledge of Health Insurance
• Should have good communication skills- Both English and Hindi.
• Knowledge of any regional language would be an advantage.

Other Details

• Rotational Shifts will be there.
• Roasted off will be given.

Job Types: Full-time, Regular / Permanent, Fresher

Salary: ₹15,159.19 – ₹22,310.86 per month

Benefits:

• Provident Fund

Schedule:

• Flexible shift
• Monday to Friday
• Rotational shift

Supplemental pay types:

• Performance bonus
• Quarterly bonus

Ability to commute/relocate:

• Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required)

Education:

• Higher Secondary(12th Pass) (Preferred)

Experience:

• Technical support: 1 year (Preferred)
• total work: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Language:

• Hindi (Preferred)
• English (Preferred)

Speak with the employer
+91 6396065819