Job Description
Job Responsibilities :
1. Handling video monitoring of our multiple locations, handling alerts
2. Handling Alerts generated by software, and following all the instruction security regarding
3. Coordinating with on-road Quick response team in event of incidents and patrolling
4. Provide on call support branch managers for arming / disarming of branches
5. Provide on call supporting to on field installation team for tech support on configuration of Video management system and intrusion panels etc.
6. Identifying and coordinating with on field team for reporting / resolving technical issues faced over intrusion panels / cameras / DVRs
7. Submitting daily reports on Utility Track,equipment status, Truck Parking Arming / Disarming, Site faults etc.
8. Periodic review of data in software for Branches, Police stations, Fire stations, etc.
9. Day/Night work is more of video monitoring of all locations / alerts and handling incidences and parking report
ESSENTIAL SKILLS & EXPERIENCE:
1. Commerce / Science graduates with decent English / Hindi communication skills
2. 1-2 years of work experience involving customer handling and on call support
3. Should be comfortable with operating software applications
4. Should have good grasping of organizational processes etc.
5. Should be presentable to coordinate with technician.
6. CCTV / Surveillance system knowledge will be added advantage
7. Should be willing to work in rotational shifts including Sundays and public holidays if required.
Job Types: Full-time, Regular / Permanent
Salary: ₹10,000.00 – ₹20,000.00 per month
Schedule:
Supplemental pay types:
Ability to commute/relocate:
Application Question(s):
Education:
Experience:
Language:
Work Location: One location
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