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Private Jobs / Private Sector
FIS Solution India Pvt ltd Hiring for Customer support executive at Pune Full Time
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Managing a team of representatives offering customer support.
Overseeing the customer service process.
Resolving customer complaints brought to your attention.
Creating policies and procedures.
Planning the training and standardization of service delivery.
Selecting and hiring new staff.
Monitoring the work of individual representatives and of the team.
Conducting quality assurance surveys with customers and providing feedback to the staff.
Job Types: Full-time, Regular / Permanent
Salary: ₹19,000.00 – ₹28,000.00 per month
Schedule:
- Day shift
- Morning shift
Supplemental pay types:
- Yearly bonus
Ability to commute/relocate:
- Pune – 411007, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Education:
- Higher Secondary(12th Pass) (Preferred)
Experience:
- total work: 1 year (Preferred)
Language:
- Hindi (Preferred)
- English (Preferred)