We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that enables our people to push the limits of innovation to make great products that create value and improve people’s lives.
A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don’t meet every bullet point, we encourage you to apply and join us to create the extraordinary.
Job Summary
The Regional Service Executive position will be based in Cochin and will be supporting Kerala region.
Here is a glimpse of what you’ll do
Administer and Support ASPs (Authorized Service Partner) in this region
Here is some of what you’ll need (required)
Technical Degree / Diploma computer/electronics/communication engineering is must
Minimum (7-8) years of experience of handling, managing and appointing Service Partner across South India region.
Must have understanding of service network, able to identify and resolve ASPs
Able to achieve KPIs as per SLAs
Should be able to work in complex situations, able to handle the same
Here are a few of our preferred experiences
Should have experience in handling multiple service outlets (mobile)
Ensuring ASP (Authorized Service Partner) training and enhance their technical skill level
Providing technical training to regional ASP
Demonstrating new product to ASP
Technical Audit
Basics in Excel (Data validation, VLOOKUP/Pivot/text to column etc.)
LP17
Job Category
Operations
Required Skills:
Optional Skills:
Flex pays for all costs associated with the application, interview or offer process, a candidate will not be asked for any payment related to these costs.
Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We celebrate diversity and do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We’re happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we’ll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).
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