Full Job Description
Job Description:
Our job is to be bold at work.
It starts with an insatiable curiosity about clients, colleagues, and the future. At Forrester, we believe curiosity powers progress. Forresterites bring a diversity of opinions and the courage of their convictions to collaborate on the ideas and initiatives that change the course of business. As a trusted advisor to the most influential companies in the world, we live at the nexus of what’s next.
About This Role:
The Contracts Administrator reports to the global manager of contracts and sales compensation administration and is an integral part of the contracts team and the finance department. This role needs a highly motivated, detail-oriented, and service-focused individual who works well in a team. The successful candidate will handle several areas of the contract administration process, including order creation, order approval, e-signature support and document retention, as set forth below.
Job Description:
Execute order entry within SFDC for all deals; collaborate with sales reps and sales management when needed.
Ensure compliance of client contracts with internal business, finance, and sales policies.
Audit and execute signed contracts against the contract order in SFDC for all deals, including complex nonstandard deals.
Answer questions and requests and resolve issues from sales representatives and internal constituents about our order entry process, contracts, and contracts-related policies and procedures.
Maintain document retention within SFDC.
Provide dedicated DocuSign support to global sales.
Follow established instructions of routine work and detailed instruction on new assignments to enforce internal business, finance, and sales policies.
Job Requirements:
Bachelor’s degree in business administration or any other related field.
One to two years of finance/contracts and/or sales experience is a plus.
Keen attention to detail, deadline consciousness, and a strong service focus.
Good interpersonal skills; the ability to build relationships and interact with all levels across a multicultural, global organization.
Excellent organization and communication skills.
Proficiency with computer, Microsoft Office, and Gmail. Experience with SFDC preferred
Demonstrated critical thinking skills and the proven ability to own the role in a team environment.
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Forrester Research is an equal opportunity employer and is committed to providing a work environment that is free from all forms of discrimination, including sexual harassment.
Data Protection
The information provided by you in this application will be used for the purposes of recruitment and, for successful applicants only, for personnel administration and management purposes and to comply with the employer’s obligations regarding the retention of employee records. If your application is unsuccessful, Forrester Research, Inc., its subsidiaries, affiliates, and/or service providers (collectively “Forrester”) will retain your personal information on secure file solely to consider you for future recruitment opportunities.
By submitting your resume/CV, you consent to Forrester’s retention of the information provided on a secure file for personnel administration and management purposes and/or in order to consider you for future employment opportunities and to the transfer of the information provided to:
Forrester’s offices in the US and other countries outside the European Economic Area; and Service providers engaged by Forrester for the purposes of processing applications for employment who may be located outside the European Economic Area.
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