Frost & Sullivan, Inc Hiring for LMS Administrator at Bengaluru, India Full Time

As a Moodle Platform Administrator you will work closely with colleagues to develop a

customer-facing Moodle platform, managing processes and procedures to ensure delivery

of a first class experience.

The LMS Administrator role is an experienced-level position responsible for configuring,

maintaining and overseeing Frost & Sullivan’s Learning Management System (LMS)

application and environment, which is used to deliver online instruction for distance,

hybrid and face-to-face courses.

The LMS Administrator will have the primary responsibility for optimizing LMS application

performance, documenting the operation and support processes and procedures related

to the LMS application and environment, investigating and resolving LMS application and

server environment errors, and communicating with internal stakeholders as appropriate.

The LMS Administrator will be expected to collaborate with the IT department , the

Learning & Development team and SMEs to establish policies, processes and procedures

related to maintenance, update, upgrade, integration and development of the LMS

application and environment.

The LMS Administrator will be expected to work with other IT areas and/or third-party

services to maintain a secure, highly-available and fault-tolerant LMS environment. The

LMS Administrator will oversee relationships with related vendors and host providers,

enforcing SLA and support expectations.

1.Configure, administer, maintain, update and document the Moodle LMS

environment

1. Supervise the security, performance and fault-tolerance of the Moodle LMS

environment

1. Partner with other L&D team administrators to support integration of other

related applications

1. Participate in the initiation and completion of projects involving the Moodle LMS

environment

1. Consult with instructional designers, and other users of the LMS environment to

support the integration and development of features and customizations for the

Moodle LMS application

1. Communicate maintenance windows and issue resolution to users

2. Respond to inquiries and requests from users for Moodle-related assistance as

escalated through the support process;

1. Other duties as assigned.

As a Moodle Platform Administrator you should already have experience administering /

managing a learning platform, and a keen interest in online learning / education. Coupled

with strong project management skills you should also have the following:

• ability to plan / implement new processes and workflows

• excellent planning and communication skills

• ability to work both independently and as team member and to multi-task

Experience in administering Moodle based sites and implementing competency

frameworks will be an added advantage.

Flexibility on hours. Remote or hybrid working with opportunity to work fulltime

in the office if preferred. To be discussed at interview

English Qualification Graduate in Computer Engineering

• 3 to 4 years of experience in handling Learning Management Systems, especially

in a corporate set up.

• Strong technical knowledge of LMS back end functions, programming, ability to

identify and resolve errors within the platform to keep the system running is a

must.

• Fluent communication skills in English as the administrator will be interacting with

Frost & Sullivan’s global community.

• Should possess a keen eye for detail and perseverance to drive the LMS platform

through changes that will make it better.

• TBC

ID: 2021-1999

External Company Name: Frost and Sullivan, Inc.

External Company URL: frost.com

Street: 101, 1st Floor, Prestige Loka, 7/1, Brunton Road

Post End Date: 1/22/2022

Is virtual work an option?: Yes