Gallup Hiring for Operations Administrator – Bengaluru, India at Bengaluru, Karnataka Full Time

Full Job Description
Provide exceptional operational support to Gallup’s internal and external clients in APAC.

As an Operations Administrator, you will support our consultants by scheduling client selection interviews, meetings, and coaching sessions – this will involve making appointments via email and telephone with candidates, coaches, and coachees around the world, primarily in APAC. You will manage busy agendas and diaries across multiple time zones. You will also support the delivery of consulting solutions to our clients. You will ensure that the courses we deliver are set up perfectly, coordinate the various workstreams involved, and help provide a great pre-course experience for participants. You will process information, manage spreadsheets, and keep clients and internal teams up to date on project activities. We count on your diligence to ensure project records are accurate and complete, and we know that you won’t rest until even the smallest discrepancies have been resolved.

We are looking for individuals who can maintain the highest standards of personal integrity and confidentiality, whilst juggling multiple roles in a fast-paced, hybrid environment. Ideally, you will have previous customer service, scheduling, administration, or event management experience – all of which would set you up for success in this unique admin role. Gallup will particularly suit you if you have a flexible and open-minded approach to work. If you’re ready to be part of the team and help us fulfill our mission of changing the world, join us, and put your greatest strengths to work.
Who we want:
Natural coordinators. This role demands the talent and poise to organize high-volume scheduling and appointment making. Last-minute changes? Multiple stakeholders with conflicting requests? No worries – you’ve got it all covered.
Meticulous project arrangers. This role requires top-notch organizational skills and the discipline to keep initiatives moving, no matter the obstacles. Fortunately, you’re known for your talent for prioritizing the urgency of multiple emails and calls, and always with outstanding quality.
Supportive partners. Our best operations administrators don’t just wait for direction – they have the confidence to step in and help colleagues get what they need before they ask for it.
Disciplined achievers . Self-starters who prioritize demands, follow through on details, and continually exceed expectations – even in the face of quickly changing needs.
Confident administrators . Resourceful coordinators with the presence and poise to identify and navigate potential roadblocks.
Customer-focused partners who are known for their ability to effectively work with a wide range of people to accomplish a shared goal
What you need:
A minimum of 2 years of relevant work experience in customer service, scheduling, administration, or event management
Sophisticated organizational skills and exceptional attention to detail
Confident written and verbal communication skills
Full proficiency in Microsoft ® Outlook ® , Word ® , PowerPoint ® , and Excel ®
Fluency in English is essential
Applicants must be eligible to work in India on a full-time basis
What we offer:
An individualized and flexible work schedule
A comprehensive benefits package including competitive salary, health insurance, and travel reimbursement
A strengths-based, engagement-focused, and performance-oriented culture
World-class managers who support, position, empower, and engage you
Ongoing learning and development opportunities
Mission-driven work that changes the lives of people around the world

Gallup . Providing analytics and advice about everything that matters.

Gallup is an equal opportunity/affirmative action employer that celebrates, supports, and promotes diversity and inclusion. We will consider all qualified applicants without regard to race, colour, religion, sex, national origin, disability, sexual orientation or gender identity, or any other legally protected basis, in accordance with applicable law.

#L #LI-DNI
Agencies : We are not partnering with agencies for this role nor accept unsolicited resumes and will not be responsible for any fees or expenses related to such unsolicited resumes and/or applicants.

Primary Location
India-Bengaluru