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Private Jobs / Private Sector
Gamio Technologies Pvt Ltd Hiring for Customer Support at Noida Full Time
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Responsibilities
- Respond to customer queries in a timely and accurate way, via phone, email, or chat
- Identify customer needs and help customers use specific features
- Monitor customer complaints on social media and reach out to provide assistance
- Follow up with customers to ensure their technical issues are resolved
- Gather customer feedback and share with our Product, Sales, and Marketing teams
Requirements
- Experience as a Customer Support Specialist or similar CS role
- Familiarity with our industry is a plus
Job Types: Full-time, Regular / Permanent
Salary: Up to ₹25,000.00 per month
Benefits:
- Paid time off
Schedule:
- Day shift
Experience:
- Customer service: 2 years (Preferred)
Work Remotely:
- No