Genpact Hiring for Process Associate – Customer Service – DevOps at Hyderābād Full Time

• Good interpersonal skills, verbal, and written communication skills and most importantly, empathy
• Active user of Internet, various applications, 3rd applications on social media platform
• Must have Email account & social Media accounts
• Good attention to detail, work ethic, high integrity with the ability to work well both independently and within the context of a larger environment
• Effective probing & root cause analysis skills
• Problem solving skills with customer centric approach
• Intellectually curious, agile, and creative, operating in a fast-paced environment
• Promote a positive and inclusive work atmosphere
• Should be proficient with apps & their functionalities
• App Reviews, Testing & Building test cases is an added responsibility

Qualifications we seek in you
Minimum qualifications

• Graduate (Any Discipline)
• Freshers are eligible

Preferred qualifications

• Diploma or above, experience in technical background or other work experience which involves analytical skills will be beneficial
• This position is required to work on weekend shift (Sat & Sun) on a rotational basis, based on the schedule and business requirement

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, colour, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.