GetMax.ae Hiring for Csa (customer Success Associate) at Nagpur, Maharashtra, India Full Time

Job Description

Job Opening – Customer Success AssociateLocation– Indian contact center – *Mahalaxmi Chambers,**21 Central Avenue, Darodkar Square*HQ in Dubai.LinkedIn page – https://lnkd.in/eksZiypS
www.getmax.aeExperience : 1- 3 years having a background in demand generation!ROLE

• Own the complete lead generation & management process from lead capture to follow-up and tracking them through the entire sales cycle

• Coordinate with the prospects and the frontend team to set up business meetings/calls. Further, briefing the frontend team about the prospect after conducting secondary research and collating relevant information.

• Engage in dialogue to understand client requirements and expectations.

• Work collaboratively with Sales Team and obtain feedback on the quality of MQLs generated from marketing campaigns.

• Track full-funnel lead metrics and provide recommendations: program and campaign investments based on conversion rates.

• Measure, analyze, and report campaign performance and deliver weekly campaign performance briefs to leadership.

• Drive data capture and management. Provide regular database health checks, cleansing, and augmentation.

• Partner closely with product marketing and campaign management teams to ensure proper messaging, timing and execution of one-off and ongoing campaigns across email and web personalization.

• Use the latest in account-based marketing technology to run multi-channel campaigns targeting Innovaccer s largest customers.

• Knowledge of Sales funnel and pipeline structure.

*Demand Generation Prospecting + Existing customers servicing

• Making outbound (cold/warm) calls to find qualified leads in the assigned region (International market)

SKILLS> A background in ICT/ Cloud solutions is preferred.> Experience in telecom sector – Reliance Jio/Bharti Airtel/Vodaphone will be considered added advantage.> Should have any knowledge of CRM>Highly experienced in implementing enterprise lead generation programs and processes.> Strong technical aptitude, fantastic management skills with a great track record of working across sales, marketing and technology teams.> Proactive, decisive, independent thinker and should be good into industry research.>Solution-oriented approach with proven ability producing technically accurate, high-quality results.>Demonstrated ability to come up to speed quickly on a new campaign and balance multiple campaigns.>Experience creating task-based and process flow documentation.Job Type: Full-timeSalary: INR20,000.00 – INR25,000.00 per monthSchedule:

• Day shift

Application Question(s):

• Will you be able to come down to office for Interview ?

Experience:

• Pre-sales: 1 year (Required)
• Cold calling: 1 year (Required)
• Telecom: 1 year (Preferred)