Giant Eagle Hiring for Manager, Customer Intelligence Analytics GEB at India Full Time

Job Summary

Giant Eagle is revolutionizing its customer experience through bringing to market a highly rewarding and personalized shopping experience. The Customer Intelligence team plays a key role in helping drive this experience by creating foundational data science tools & data products. We team represent the voice of our customers. Customers share their story with us each day, and it is our job to tell their story.

Our advanced decisioning team is known for solving customer problems, employing the most appropriate statistical and analytic approaches. You will be hands-on and leverage our massive data sets, using the full suite of technical and visual tools – R, Python, Tableau, Excel, SQL, Power BI (and other internal tools) to create timely, relevant, and actionable insights.

Job Description

• Experience Required: 5+ years of experience in research / leading customer insights with end-to-end understanding of quantitative studies (design, survey, analyze, report, recommend)
• Experience Desired: 3+ years in retail
• Education Desired: Bachelors Degree

Job Responsibilities

• Become familiar with our data assets, measurement techniques, QA processes, and overall analytic capabilities
• Help establish a center of excellence for customer measurement to ensure we are framing up measurement solidly from input to execution
• Build out more advanced approaches to elevate our measurement practice
• Partner with the GE Customer Intelligence team directly deliver measurement needs around key customer initiatives

About Us

At Giant Eagle Inc., we’re more than just food, fuel and convenience. We’re one giant family of diverse and talented Team Members. Our people are the heart and soul of our company. It’s why we strive to create a nurturing environment that offers countless career opportunities to grow. Deep caring and solid family values are what makes us one of the top work places for jobs in the Greater Pittsburgh, Cleveland, Columbus and Indianapolis Areas. From our Warehouses to our GetGo’s, our grocery Stores through our Corporate home office, we are working together to put food on shoppers’ tables and smiles on their faces. We’re always searching for the best Team Members to welcome to our family. We invite you to join our Giant Eagle family. Come start a lasting career with us.