Gibi John Realtor Hiring for Client Services Specialist- International- WFH -Evening Shift at Remote Full Time

We are a successful Real Estate Team in Canada looking for an outgoing, positive and committed individual who loves administration! The ideal candidate for this position will possess a sharp mind, be highly organized, self-motivated and have an exceptional eye for detail. We hope you love Real Estate! This role involves client communication and interaction as well as responsible for administration, marketing, social media update, offers preparation, booking showing appointments, but not limited to other, duties as described herein . Customer service in your role is a must! Must love working with checklists and getting stuff done!

Duties and responsibilities:

• A positive and energetic attitude open to engaging clients and prospects.
• A desire to help people achieve their goals, and a strong commitment to your work each day. Not afraid to make calls, and step outside of a comfort zone.
• Add contacts and contact activity notes to the database. Accuracy is important.
• Run the monthly report to reconcile and validate correct Database information.
• Reinforce the daily prospecting routines. Database additions, prospecting set up, personal note set up for the agent, and follow up calls. Maintain the Active Business records for clients currently buying or selling property
• Follow up calls and Active Client communication on behalf of the team – phone calls, text, and email.
• Monitor showings for listings, and add to notes program so we are ready to do follow up with showing agents. Buyers: Update clients on behalf of the Agent
• Preparing listing documents and offers using Online tools/web sites (WebForms/TransactionDesk)
• Uploading and updating listings on MLS
• Booking appointments and tracking confirmations – following up where required
• Creating flyers and other marketing materials, sending marketing emails
• Manage Social Media Accounts
• Co-ordinating listing property set-up/preparation, such as booking /coordinating /scheduling photographers and other third parties

• Organize filing systems, e-mail, and appointments
• Managing Emails and follow up on clients– day to day correspondence, mass email campaigns, etc.

• Other duties as assigned

Skills:

• Must be fluent in English and Malayalam
• Ready to work in evening shift.
• Excellent email and verbal communication (a must!)
• High in Accuracy and punctuality
• Multi-tasking
• Strong Computer knowledge and Internet
• Advanced Microsoft office skills
• Assisting with preparation, editing, and formatting of marketing content/images and flayer contents.
• Quick Leaner and work with minimum supervision
• Ability to work in a structed, fast-paced environment with changing priorities
• Excellent problem-solving skills
• High attention to detail
• Strong organizational skills

Job requirements:

• Prior experience in the real estate industry or as an office manager/PRO/ Senior BPO Customer Service Associate Experience 1 -2 years Minimum (required)
• Strong Verbal/ written communication skills, courteous telephone manner
• Exceptional customer service skill and attentional to detail.
• Candidates are required to have a Post Graduation preferred/Graduation
• Possesses a excellent understanding of Microsoft Word, Excel, PowerPoint, and customer database systems
• Communicates well, both verbally and written

Job Nature and Schedule

• Full-time, Part-time
• Work From Home.
• Evening shift (works during Canadian Time zone -EST).
• Office peripherals will be provided.
• 6 days a week and 5 PM to 3 pm IST (Indian Time)
• Possibility for an extended canadian work permit

Salary: 15000-35000 + incentive

Candidates with proven experience and strive to work on fast paced environment encouraged to apply with Resume and availability to start to

Job Types: Full-time, Regular / Permanent

Salary: ₹35,000.00 – ₹50,000.00 per month

Benefits:

• Work from home

Schedule:

• Night shift

Education:

• Bachelor’s (Required)

Experience:

• total work: 1-2 year (Required)

Language:

• Malayalam (Preferred)
• English (Required)

Shift availability:

• Night Shift (Required)

Job Types: Full-time, Regular / Permanent

Salary: ₹15,000.00 – ₹35,000.00 per month

Benefits:

• Work from home

Schedule:

• Evening shift

Supplemental pay types:

• Commission pay
• Performance bonus
• Yearly bonus

Application Question(s):

• Experience in MS Office
• Previous Experience in International BPO Customer Service

Experience:

• total work: 2 years (Required)

Shift availability:

• Night Shift (Required)
• Overnight Shift (Required)

Work Location: Remote