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Private Jobs / Private Sector
Glocal Marketing Solutions Hiring for Customer Service Representative at Navi Mumbai Full Time
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- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
Customer Service Representative Requirements:
- High school diploma, general education degree, or equivalent.
- Ability to stay calm when customers are stressed or upset.
- Comfortable using computers.
- Experience working with customer support.
- Preferably Females Required
Job Type: Full-time
Salary: ₹30,000.00 – ₹40,000.00 per month
Schedule:
- Day shift
Education:
- Bachelor’s (Preferred)
Experience:
- Customer relationship management: 1 year (Required)
- Customer service: 1 year (Required)
Language:
- English (Preferred)
- Hindi (Preferred)
Speak with the employer
+91 8097826153