Effectively manage the Security Operations at Terminal 3 by having interface with officers of CISF, Delhi Police, other government agencies and internal stake holders for ensuring smooth/ hassle free security operations. Also, to ensure adequate & serviceable security gadgets, implementation of regulatory compliances, fulfilling/resolving day-to-day security issues with respect to stake holders on one side and CISF on the other, implementation of preventive measures to thwart theft/pilferage, to investigate /enquire into incidents/ accidents, to implement action plan for improvement of ASQ/Skytrax score, to coordinate and participate in the conduct of mock drills, timely resolution of contingencies, to ensure implementation of Do’s & Don’ts in the Terminal during terror alert situations thereby ensuring safe & secure environment at Terminal 3 of IGIA.
ORGANISATION CHART
Head Sec Ops & Cargo –> Sr. Specialist (Ops-Security) (PD) –> Shift In-Charge (Ops-Security) (LG) –> Shift Duty Officer (Ops-Security) (LH) –> Sr. Associates (Ops-Security) (LI)
Key Accountabilities
Accountabilities Key Performance Indicators Supervise daily shift briefings at T3
Ensure 100% serviceability of Boarding gates and Biometric access control systems. Also to submit monthly status report to HOD.
Ensure timely supports are given to Quality Control Team on various IMS / Quality improvement activities at Terminals.
Monitor ASQ/Skytrax audits and implement initiatives to improve the scores.
Co-ordinate with security agencies during contingencies & terror alerts/situations.
KEY ACCOUNTABILITIES – Additional Details
Accountabilities Key Performance Indicators Attend Advance Security Liaison (ASL) meeting called for VVIP movements.
Gather Intelligence inputs and timely dissemination to senior officials for information.
Conduct random checks of vital installations.
Attend to passenger complaints in coordination with concerned teams (BHS, CCTV, Airline etc) w.r.t passenger’s complaints including baggage theft/complaints.
EXTERNAL INTERACTIONS
INTERNAL INTERACTIONS
FINANCIAL DIMENSIONS
Maintaining the AVSEC implementation and non-compliance pertains to approx. 5000 personnel of GHAs, House Keeping, Concessionaries, RAXA, maintenance agencies, Airline staff deployed at Terminals.
Other Dimensions
02 subordinates
Education Qualifications
Relevant Experience
Minimum 8-10 years of relevant work experience in aviation security.
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