Provide quality customer services to prospective and existing clients in a professional manner
Answer and handle customer’s enquiries, feedback and complaints with high service standards to retain existing customers timely and tactfully
Work with a team of customer servicing staff in providing full support to clients’ enquiries
Assist in any ad hoc tasks assigned by supervisor and Customer Service Manager
Who you are
Equipped with 2 – 3 years of customer-facing experience/ Call center experience
Mature with a positive attitude, resilient, self-motivated and strong desire to deliver exceptional results with great attention to accuracy and detail
Customer service-oriented, a good team player with good communication skills and a strong sense of responsibility
Prior experience in Logistics would be a bonus
Proficient in Google Docs, Sheets, and other online documentation platforms
Good command of spoken and written English and Multi lingual will be a bonus
Able to work on weekends/PHs
What We Offer
A multi-cultural team
A company that provides casual and flexible working environment
A company promotes learning, continuous improvement, and personal growth
GoGoX is the first on-demand logistics and transportation platform in Asia. As a pioneer among tech and logistics startups, we transform the logistics industry, by making use of the trending sharing economy concept and embracing the beauty of simplicity and efficiency.
Over the years, GoGoX has expanded its business from Hong Kong to Singapore, South Korea, Mainland China, Taiwan and India and will continue to expand globally. If you share our vision and enjoy working in a creative, innovative and fun environment, apply to join our team and start your GOGOVanture today.
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