Golden Leaves Convention Centre, Indore Hiring for Front Office Supervisor at Indore Full Time

Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key.
Set up accurate accounts for each guest according to their requirements.
Secure payment prior to issuing room key, verify/adjust billing.
Compile and review daily reports/logs/contingency lists.
Supply guests with directions and property information.
Accommodate guest requests, contacting appropriate staff if necessary.
Follow up to ensure requests have been met.
Process all payment types, vouchers, paid-outs, and charges.
Obtain manual authorizations and follow all Accounting procedures.
Notify Loss Prevention/Security of any guest reports of theft.
Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process.
Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns.
Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets.
Welcome and acknowledge guests; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation.
Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette.
Ensure adherence to quality standards.

Application Deadline: 12/10/2021

Expected Start Date: 15/10/2021

Job Type: Full-time

Salary: ₹15,000.00 – ₹20,000.00 per month

Benefits:

• Food allowance
• Health insurance
• Paid sick time
• Provident Fund

Schedule:

• Rotational shift

COVID-19 considerations:
Follow Covid 19 safety protocol.

Education:

• Bachelor’s (Preferred)

Experience:

• total work: 4 years (Preferred)