Google Hiring for Global Product Lead, gTech Analytics, Products and Tools at Hyderabad, India Full Time

Minimum qualifications:

• Bachelor’s degree or equivalent practical experience.

• 5 years of experience gathering, interpreting, and presenting data to identify business needs and propose solutions.

• Experience creating and delivering presentations at the executive-level with stakeholders.

• Experience managing and delivering projects.

Preferred qualifications:

• Experience working with both technical and business stakeholders and users.

• Knowledge of global customer service and support operations, platforms and tools.

• Ability to influence others, fostering and maintaining key relationships over time.

• Ability to adapt quickly and work in a fast-changing environment.

• Interest in improving customer and user experiences.

• Excellent partnering skills.

gTech’s Analytics, Products and Tools team (gAPT) leverages user, operational, and technical insights to innovate Google’s Ads products into customer experiences that are so intuitive (or automated) that they require no support at all. gAPT works closely with Product Management, Engineering, and gTech’s Services teams to simplify our Ads products and build the productivity tools ecosystem for Google sellers and gTech users.

Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.

To learn more about gTech, check out our video (https://www.youtube.com/watch?v=HcjR6ZngQcw) .

• Partner with cross-functional stakeholders to understand key business needs related to gTech anchor tools.

• Set the vision and strategy for Service platforms and tools, identify strategic solutions, and influence the product & platform roadmaps.

• Manage the delivery, performance, and user satisfaction of anchor tool components and features.

• Articulate prioritized business needs and customer pain points to the Product Management team and influence their roadmap to address these needs.

• Ensure transparency around systems development, providing key information to communicate and educate the business on capabilities and investments.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also https://careers.google.com/eeo/ and https://careers.google.com/jobs/dist/legal/OFCCPEEOPost.pdf If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form: https://goo.gl/forms/aBt6Pu71i1kzpLHe2.