Google Hiring for Regional Operations Manager, Trust & Safety, Google Play at Hyderabad, India Full Time

Minimum qualifications:

• Bachelor’s degree in Business Operations or equivalent practical experience.

• 4 years of experience working with user privacy and safety or policy domain relating to user privacy and data protection.

• Experience/knowledge in data analysis, complex problem solving, scaled operations, and efficient execution.

• Experience with content moderation, policy enforcement, customer support and/or policy creation.

Preferred qualifications:

• Ability to solve large unstructured business problems, working closely with cross-functional teams including Sales/, Engineering, Product, Legal, and PR.

• Excellent communication skills, with the ability to clearly articulate complex policy concepts for technical products.

• Excellent consultation and presentation skills.

• Ability to speak and write fluently in English and Hindi.

Our mission is to drive trust in Google’s products and brand by building the safest, compliant, and most trusted Android, Play and Chrome Web store and Health Platforms experiences. We protect the Google Play and Android ecosystem by fighting spam, fraud and abuse and protecting user privacy. We ensure policy compliance for Google’s expanding base of developers, advertisers, publishers, and users. We partner with teams across Google to deliver bold solutions in abuse areas such as app content abuse and developer abuse.

The Regional Operations team, within Trust & Safety aims to build trust and minimize friction with trusted developers, while also mitigating ecosystem risks. We do this through speedy resolution of developer issues, proactive education, identifying sensitive risk areas and incorporating local context into policy decisions.

Google Play offers music, movies, books, apps and games for devices, powered by the cloud. It syncs across devices and on the web. As part of the Android and Mobile team, Googlers working on Google Play do everything from engineering our backend systems, to shaping product strategy, to forming great content partnerships. They make it possible for people to do things like buy an ebook or song on their Android phone, then have it instantly available on their laptop. The Google Play team enhances the Android ecosystem by giving developers and partners a premium store where they can reach millions of users.

• Serve as a regional point of contact in the India region to solicit stakeholder feedback for Google Play Policies and Operations.

• Drive highly cross-functional projects collaborating with the global team.Lead the resolutions of various policy related issues for Trust & Safety Google Play and Android Operations.

• Lead Trust & Safety and Google Play-wide policy launches and trust and safety initiatives in the region to ensure a safe app experience.

• Manage priority incidents and drive operational improvement to mitigate the future risks, working with Google Play Business Development, Policy, Ops, Engineering, and Product leadership.

• Strategize and build next-generation systems and operational workflows to meet the demands of Google Play developers and users. Provide online/offline policy education for internal and external executives.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google’s EEO Policy (https://careers.google.com/eeo/) and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form (https://goo.gl/forms/aBt6Pu71i1kzpLHe2) .