GRAND MERCURE Hiring for Guest Service Associate – Front Office at Bengaluru, Karnataka Full Time

Full Job Description
Primary Function & Key Responsibilities:
Ensure that all customers are met with warmth and smile.

High standards of welcome experience are maintained on a consistent basis to provide the highest level of guest satisfaction.

Ensure to remain alert, courteous and helpful to the guests and co-workers at all times.

Any matter which may effect the interests of Accor should be brought to the attention of the Management.

Establish and maintain seamless co-ordination & co-operation with all departments to ensure maximum cooperation, productivity, morale and guest service.

Interact with guests and personnel of the hotel in an efficient and friendly manner.

Provide effective support to the team to enable them to provide a range of effective and efficient services

Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.

Provide high level of service standards.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow’s hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS