GREENWAY Hiring for at Kolkata, India Full Time

Description

Description :

Our telecommunications company is seeking a dedicated and enthusiastic individual to join our team as a Calling for Jobs Boy. In this role, you will be responsible for making phone calls to potential and existing customers, answering customer inquiries, and updating our customer database. You will act as a crucial link between our customers and the company to ensure their satisfaction and promote our services. The successful candidate will have strong communication skills, a positive attitude, and a willingness to learn. Responsibilities Make outbound calls to potential and existing customers. Answer customer inquiries and provide information about the company’s products and services. Maintain accurate and up-to-date customer database. Identify and resolve customer concerns and complaints. Follow up with customers to ensure their satisfaction with the company’s products and services. Meet or exceed daily and weekly call quotas. Adhere to company policies and procedures. 

Requirements :

High school diploma or GED. Excellent communication skills, both oral and written. Strong customer service skills. Ability to work independently and as part of a team. Attention to detail and strong organizational skills. Proficiency in Microsoft Office. Ability to multitask and manage time effectively.