Log In
Sign Up
Private Jobs / Private Sector
hdb financial services Hiring For Supervisor at Mumbai, Maharashtra Full Time
Job Description
:
:
Maintain MIS for Allocated Pool
Tracking Callers productivity
Inspire / motivate callers to achieve targets
Sending Pick-up files to FPRs
Co-ordinate with product field FPRs
Identifying critical cases and act accordingly
Prepare strategies for achieving Team targets
Coordinate with Collection agencies
Handling Escalation calls /agitated customers
Performance review of callers on daily weekly monthly basis
Plan for absenteeism in the team and ensure smooth work flow
Liaise between different departments
Open Positions
:
10
Roles and Responsibilities
:
Maintain MIS for Allocated Pool
Tracking Callers productivity
Inspire / motivate callers to achieve targets
Sending Pick-up files to FPRs
Co-ordinate with product field FPRs
Identifying critical cases and act accordingly
Prepare strategies for achieving Team targets
Coordinate with Collection agencies
Handling Escalation calls /agitated customers
Performance review of callers on daily weekly monthly basis
Plan for absenteeism in the team and ensure smooth work flow
Liaise between different departments
Location
:
Mumbai
Years Of Exp
:
Above 2 Years
Posted On
:
11-May-2022
Department
:
All Departments
Designation
:
Supervisor