HDFC Bank Hiring for Credit Intelligence & Control- CD – Officer – Delhi at Delhi, Delhi Full Time

CIC – CD

Job posted on

Sep 07, 2023

Employee Type

Permanent-Sales Vertical

Experience range (Years)

0 – 5 years

Group Company: HDFC Bank Limited

Designation: Credit Intelligence & Control- CD – Officer

Position description: Providing support towards reducing fraud risk in the Consumer Durables product

Primary Responsibilities:
To conduct Risk based checks on the consumer durable loan applications sourced by the Relationship Officers at the respective Dealer outlets.

Checking for anomalies such as freelancer / third party sourcing at the concerned dealer outlet

To support in carrying out investigations on all suspected risk marked cases and also on frauds detected post disbursement and

and assist in initiating remedial procedures towards recovery to conduct Seeding and Mystery Shopping activity on the RO’s and the Dealership.

To conduct regular visits to the dealerships and check for any suspicious activity and highlight the same for immediate action.

To conduct minimum 60 visits in a month which includes a) dealer surprise visits and all the field referrals, b) RO Profile checks.

Responsible for gathering concerns on any issues related to misconduct by the RO’s at the dealership.

To conduct monthly trainings of all the RO’s on the basic compliance requirements as well as Dos and Don’ts on hygiene related items.

Operation Desk Screening & sampling and Post disbursal Sampling, responsibility to highlight the disconnect and reporting the same through MIS.

Additional Responsibilities:
Engaging with Business and Credit unit to discuss and resolve matters pertaining to specific cases

MIS reporting to Location managers and Regional teams on various data requirements

Educational qualifications preferred

Category: Bachelor’s Degree, Master’s Degree

Required work experience

Industry: BFSI

Role: Fresher/Sales

Years of experience: 0 to 5

Key Performance Indicators:
Proactive, Ability to complete the given task within defined time period

Required Competencies:
Honesty & integrity

Hard & smart working

Go getter attitude

Ability to convince & influence

Good communication Skills

Proficiency in excel and adequate system knowledge.

Other:
Reporting Designation: Location Manager

Reporting Department-Sub BU: CIC – CD

Work Environment Details:
Field work

Other details

Contract Types: PERMANENT