Helius Technologies Hiring for – – – – – – Customer Service Officer_Beginner at India Full Time

Job Introduction

We’re looking for tech-savvy individuals with customer-facing experience for a role in the banking domain.

Position: Customer Service Officer (Banking Sector)

Location: Singapore

Job Requirements:
1. Comfortable with using computer applications and tools.

2. Background in customer-facing roles (front or backend) is preferred.

Job Role and Responsibilities:

• Achieve set Customer Centre targets (KPIs) while upholding service quality.
• Ensure accuracy and compliance for customer requests.
• Promote the Bank’s products and services through cross-selling.
• Assist customers in transitioning to the Bank’s digital platform based on their preferences.
• Uphold professional standards when interacting with customers and fellow CSOs.
• Demonstrate flexibility in work deployment as needed.
• Assist Operations in managing customer requests and transactional follow-ups.
• On the job training will be provided.

How to Apply:
Interested candidates are invited to send their resumes outlining your relevant experience to minal@helius-tech.com. Please mention “Customer Service Officer Application – [Your Name]” in the subject line. We will contact you and discuss more details.

We look forward to reviewing your application!

Send your resumes to minal@helius-tech.com