Himalayan Organics Hiring for Customer Care Executive at Indore Full Time

!!!!Greeting from Himalayan Organics!!!!
We are having an requirement of Customer Care Executive for Indore location

Note- Candidate should having good communication skills and experience of same profile.

• Manage large amounts of incoming phone calls
• Generate sales leads
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/customer service team sales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers
• Having experience in customer care / customer support

Work Remotely

• No

Job Type: Full-time

Salary: Up to ₹25,000.00 per month

Schedule:

• Day shift

Supplemental Pay:

• Performance bonus

Education:

• Bachelor’s (Preferred)

Experience:

• Technical support: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Language:

• English (Preferred)