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Private Jobs / Private Sector
HIRD LLC Hiring for Customer Service Representative at Gurgaon Full Time
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Responsibilities
- Understanding the products and services provided by the company.
- Preparing company policies and procedures.
- Developing training lessons with service delivery systems.
- Managing a team of Customer Support Representatives.
- Supporting the customer through an email ticketing system and phone calls.
Requirements
- Qualifications:12th Pass(minimum)
- 1 year of experience working as a Customer Support Executive or a similar position in the Customer Service department.
- Good knowledge of managing the performance of the team.
- Exceptional verbal and written communication skills.
- Excellent English communication
Job Types: Full-time, Regular / Permanent
Salary: ₹18,000.00 – ₹19,000.00 per month
Benefits:
- Provident Fund
Schedule:
- Rotational shift
Supplemental pay types:
- Joining bonus
- Performance bonus
Ability to commute/relocate:
- Gurugram, Haryana: Reliably commute or planning to relocate before starting work (Required)
Education:
- Higher Secondary(12th Pass) (Required)
Experience:
- Customer service: 1 year (Required)
Language:
- Excellent English (Required)
Speak with the employer
+91 8320921346