HIRD LLC Hiring for Customer Service Representative at Gurgaon Full Time

Responsibilities

• Understanding the products and services provided by the company.
• Preparing company policies and procedures.
• Developing training lessons with service delivery systems.
• Managing a team of Customer Support Representatives.
• Supporting the customer through an email ticketing system and phone calls.

Requirements

• Qualifications:12th Pass(minimum)
• 1 year of experience working as a Customer Support Executive or a similar position in the Customer Service department.
• Good knowledge of managing the performance of the team.
• Exceptional verbal and written communication skills.
• Excellent English communication

Job Types: Full-time, Regular / Permanent

Salary: ₹18,000.00 – ₹19,000.00 per month

Benefits:

• Provident Fund

Schedule:

• Rotational shift

Supplemental pay types:

• Joining bonus
• Performance bonus

Ability to commute/relocate:

• Gurugram, Haryana: Reliably commute or planning to relocate before starting work (Required)

Education:

• Higher Secondary(12th Pass) (Required)

Experience:

• Customer service: 1 year (Required)

Language:

• Excellent English (Required)

Speak with the employer
+91 8320921346