HireRight India Hiring for Onsite Account Representative at Gurgaon Full Time

HireRight is the premier global background screening and workforce solutions provider. We bring clarity and confidence to vetting and hiring decisions through integrated, tailored solutions, driving a higher standard of accuracy in everything we do. Combining in-house talent, personalized services, and proprietary technology, we ensure the best candidate experience possible. NAPBS accredited and based in Irvine, CA, we offer expertise from our regional centers across 200 countries and territories in The Americas, Europe, Asia, and the Middle East. Our commitment to get it right every time, everywhere, makes us the trusted partner of businesses and organizations worldwide.

Onsite Account Representative

Qualifications:

HSC/ Graduates with 2-5 years’ experience in Background Verification.

Total experience – 2 to 5 years

Responsibilities:

• Ensure a prompt and accurate response to client-specific issues, including:
• Monitor all inbound CS inquiries (domestic and international, where applicable)
• Ensure additional information/documentation submitted by the client or client’s applicant is updated to the report in a timely manner and ensure report notes are updated with current and accurate detail noting receipt of information
• Report data trends proactively to the client based on their requirements
• Ensuring continuous adherence to existing guidelines on various aspects of delivery, response to internal clients, mail etiquettes.
• Other duties, as assigned

Skills:

• Entry level for more complex support and administrative functions.
  • Applies straightforward methods or procedures.
  • Requires good knowledge, experience, and skill of standardized rules, procedures or operations on a variety of activities requiring training and experience.
  • Is expected to work through typical or moderately complex problems but may require occasional guidance or direction.
  • May require specialized skills in administrative or technical fields