H&M is a fashion brand, offering latest styles and inspiration for all- Always. Customers will find everything from fashion pieces and unique designer collaborations to affordable wardrobe essentials, complete-the-look accessories and motivational workout wear. All seasons, all styles, all welcome! But H&M is more than just fashion. With price, quality and sustainability deeply rooted in its DNA, H&M is not only a possibility for everyone to explore their personal style, but it also offers a chance to create a more sustainable fashion future. Visit hm.com for more information or follow @HM for daily inspiration
Job Description
RESPONSIBILITIES:
›Maximize operational Maximize operational excellence by educating 3PL in the H&M key work processes for both channels –retail and Online.
›Support DC operations in both retail and Online DC.
›Act as NCG speaking person to global functions and local Sales and monitor compliance to NCG standards.
›Together with the DC Management team, communicate and follow-up logistic goals and KPI´s with the objective to achieve great customer service, profitability and result for all brands and channels.
›Ensure and follow up on best practice working procedures.
›Ensure efficient and sustainable working processes at all areas and levels of the logistic operation.
›Space management; plan and follow up on capacity together with the DC Management Team.
›Collaborates closely with DC management team to prevent loss.
›Support and therefore ensure accurate and in time deliveries to customers through optimal capacity and lead time control.
›Keep up to date on campaigns or other important sales related information and ensure a well- functioning supply chain to the customers.
›Ensure best possible product care in the logistic site, all connected working areas and during domestic transportation to the customers.
›Ensure compliance to H&M logistic operational best practice work processes, in all areas.
›Ensure a high customer satisfaction level through a reliable logistic operation.
COMPETENCIES:
›Understanding of DC operations processes and cost drivers.
›Solid knowledge of the DC systems landscape and system updates, technology related development needs, priorities, and projects/ roll-outs.
›Ability to understand and apply new system features/ updates within a given time frame.
›Strong communication & coordination skills.
›Ability to collaborate and co-create with others.
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