Honeywell Hiring for Field Service Engr I at Mumbai Full Time

Join a team recognized for leadership, innovation and diversity

Engineer is expected to carry out preventive maintenance / corrective / emergency maintenance visits at customer sites on DCS/PLC/SCADA systems

Preventive Maintenance – Cleaning, Backup, Modification, Report Submission of existing running system.

Corrective Maintenance – Restoring the system from any faults in the system

Shutdown Maintenance

Logistics Management – Individual should carry the material for restoring the problem at site. Material IN and Material Out at customer premises with proper documentation.

PC troubleshooting and Networking

Documentation – 40 % documentation is involved

Special Tasks

Knowledge of DCS and PLC with a hands-on experience.

Matured skills in independent troubleshooting / problem resolution on these platforms.

Understand customer needs & extend Service Support at site / remote for prompt issue closure ensuring adherence to Honeywell Process and Quality matrices.

Build, Develop & Sustain Customer relationships with effective Customer management.

Should be able to plan site visits as per agreed SLAs and in line with the regional/central revenue plan.

Required travel 80% to 90% of the time anywhere in west India.

Be available 24X7 for support during exigencies.

Executing Service projects and migrations

Possess fluent oral & written communications skills

Identify prospects, conduct pre-sales site assessment and develop them into firm leads.

Constantly probe opportunities for migrations, add-ons & work seamlessly with customers to reduce their pain areas by pitching-in the right solution

ISO, HSE, commercial guidelines and all Honeywell Process compliance is must.

Be a single point contact for all customer needs for designated customers.

Added advantage if knowledge of Honeywell System

Must be willing to serve and be deputed as Site Support Specialist (Resident support Engineer) 24X7, 365 days.

YOU MUST HAVE

• Bachelor’s degree / equivalent, or High school diploma with significant relevant experience.

Other Mandatory Condition

Each individual shall work with a locking period of minimum 3 Yr 6 Months from the data of joining or 3 Yr after the end of probation period, whichever is later. End of probation period will be minimum 6 months and it will be extended depending on the performance.
Ready to work as a ‘Site Support Specialist ‘(Resident Support Engineer) 24X7, 365 days apart from standard leave policy at different locations like Wadi, Mangalore, Offshore Platforms, Mumbai and other sites of Maharashtra, MP, Karnataka etc

Ready to work on ONGC Platforms (Offshore) for Minimum 90 Days. Frequency of visit to platform will be after every 20-30 days after coming from platform.

Compensatory offs are not applicable.

24 X 7 Support availability is mandatory.

Ready to work on other western region sites (Maharashtra, MP, Karnataka etc) as a

‘Service Engineer’ when not as Site Support Specialist (Resident Support Engineer).

Office Process should be followed timely and accurately.

Politeness and good communication skills are required during interactions.

Leave process and frequency should be followed as per the standard regional process.

Additional Information

• 
  JOB ID: HRD152548
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  Category: Customer Experience
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  Location: Floor No : 7 , Jogeshwari, Vikhroli Link Road,Mumbai,MAHARASHTRA,400072,India
• Exempt