HP Inc. Hiring for Customer Success Manager at Bangalore, India Full Time

Applies intermediate level of subject matter knowledge to solve a variety of common business issues. Works on problems of moderately complex scope. Acts as an informed team member providing analysis of information and limited project direction input. Exercises independent judgment within defined practices and procedures to determine appropriate action. Follows established guidelines and interprets policies. Evaluates unique circumstances and makes recommendations.

Education and Experience Required:

• Typically a Bachelor’s degree or equivalent experience and 2-4 years related experience or Master’s degree and up to two years experience.

• 2-4 years related experience in a telephone support position in a service or end-user support environment. 1 year experience in the microcomputer industry. Technical training in hp or other manufacturers’ product lines.

Knowledge and Skills:

• Working knowledge of the field of Customer Relations.

• Demonstrated verbal communication and customer service skills.

• ntermediate-level knowledge of operating systems software.

• Demonstrated writing/correspondence skills.

• Experience and demonstrated presentation skills.

• Knowledge of legal ramifications/conflicts in Customer Relations environment such as consumer rights and manufacturers’ warranty responsibility.

About HP

You’re out to reimagine and reinvent what’s possible—in your career as well as the world around you.

So

are we. We love taking on tough challenges, disrupting the status quo,

and creating what’s next. We’re in search of talented people who are

inspired by big challenges, driven to learn and grow, and dedicated to

making a meaningful difference.

HP is a technology company that operates in more than 170 countries around the world united in creating technology that makes life better for everyone, everywhere.

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From the boardroom to factory floor, we create a culture where everyone is

respected and where people can be themselves, while being a part of

something bigger than themselves. We celebrate the notion that you can

belong at HP and bring your authentic self to work each and every day.

When you do that, you’re more innovative and that helps grow our bottom

line. Come to HP and thrive!