The health and safety of our employees and candidates is very important to us. Due to the current situation related to the Novel Coronavirus (2019-nCoV), we’re leveraging our digital capabilities to ensure we can continue to recruit top talent at the HSBC Group. As your application progresses, you may be asked to use one of our digital tools to help you through your recruitment journey. If so, one of our Resourcing colleagues will explain how our video-interviewing technology will be used throughout the recruitment process and will be on hand to answer any questions you might have.
Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Associate Project Manager Role Title: Associate Project Manager Location (Country / City) : Hyderabad / India The Opportunity Pod Lead is a key player in the timely delivery of IT projects that meet business needs. They are responsible for end to end project management for the projects assigned to them and understand both the business objectives and the development teams’ contribution for their assigned projects. The Pod Lead is also responsible for people managing Enterprise Risk Reporting Pod, developing the team capabilities across multiple functional areas, accelerate & maintain the staff engagement, managing under-performer and developing talent properly. This role will suit a candidate who strives to build a high performing team with a desire to change and disrupt the organization through design thinking, innovation and thought leadership. Define & lead the team to execute engineering delivery plans, working with other pods in Enterprise Risk IT and business to solve problems using technology Primary Accountability: · The Pod Lead is responsible for people managing Regional Risk project Pod, developing the team capabilities across multiple functional areas, accelerate & maintain the staff engagement, managing under-performer and developing talent properly. · Functionally leading the pod. Define & lead the team to execute engineering delivery plans, working with other pods in Enterprise Risk IT and business to solve problems using technology · This role will suit a candidate who strives to build a high performing team with a desire to change and disrupt the organization through design thinking, innovation and thought leadership. · Ability to mobilize team which operates across a spectrum of technology stacks to deliver best in class operations. · Use knowledge and experience in best practices, processes, frameworks, tools and automation to improve the overall quality of service. · The role holder is expected to foster a learning culture, ensuring personal, and the team’s, technical expertise remains current with the latest industry developments. · Working closely with the Production & Infrastructure Pod, to own patching process, plan and execution to ensure the Enterprise Risk systems follow best practise for addressing Cyber Security Risks · Vendor management, able to work closely and negotiate with vendor management team in case of product defect identification and fight for the best outcome for the team and HSBC. · Financial Management, need to ensure projects are delivered on time and on schedule within approved budget. Able to drive transformation and business team to prioritize under tight schedule and conflicting priorities from different stakeholders. This role will also provide leadership support to carry out some or all of the following activities: · As a Technical Expert, operate within a team(s) working at all stages of a product or service release/change with a strong customer focus and end-to-end journey, ensuring they have an excellent domain knowledge · Working with other engineers within the team to ensure operational issues (performance, operator intervention, alerting, design defect related issues, etc) are identified and addressed at all stages of a product or service release/change · Responsible to support in identification, root cause analysis and eradication of problems associated with the IT service, as directed by Embed DevOps accelerator Customers / Stakeholders: · Assist business stakeholders with the decomposition of complex business requirements into Epics and User Stories that can be delivered by Technology teams via respective backlogs with minimum cross product co-ordination · Managing, monitoring and reporting progress, issues, dependencies and risks to the programme management, internal stakeholders and/or steering committees. Also, making recommendations to influence decision-making in order to maintain progress towards delivery and benefits realisation · Manage (or where relevant support) relationships with nominated executives within respective Regions / Countries / Functions / Global Businesses to ensure common understanding of critical issues Leadership and Teamwork: · Working with the Technology team and Product Owner to drive improvements in productivity through backlog management, maturity in the use of Agile methodologies (e.g. Scrum, Kanban, Lean), and corresponding management of dependencies · Drive the use of Agile methodologies within Technology teams (e.g. Scrum, Kanban, Lean) in line with corresponding transformation frameworks at the bank · Enforcing process discipline and improvements in areas of expertise, such as disciplined agile software delivery, production support processes and continuous DevOps pipelines development · Ensuring that all Technology practices and associated tools are being adopted and adhered to within the Programme / Project · Manage the development and promotion of the technology portfolio and project management practices · Ensuring adherence to standard controls and driving teams to achieve compliance and framework, capability management, Security controls and technology architecture designs
Major Challenges: · Creating a true sense of urgency, pace, high performance and collaboration across different communities while delivering complex change initiatives · Managing a diverse and complex IT delivery that is continually altering in scope and focus · Being prepared to challenge the status quo What you will need to succeed in the role
· Proven experience in using Agile and Dev Ops practices · Proven experience of Stakeholder management across the business and IT · Proven experience in IT Services Management and IT Operational processes · Proven experience in setting up and managing end to end IT Technology landscape · Excellent communication, interpersonal & influencing skills (written and spoken) · Excellent IT Infrastructure Service Delivery skills · Excellent critical thinking skills – ability to work under pressure and resolve complex issues Technical Skills are advantage:
What additional skills will be good to have
· IT Service Ownership and associated Control awareness · Data Architecture skills You’ll achieve more when you join HSBC. HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.” Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
**Issued By HSBC Software Development Centre***
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