HSBC Hiring for Senior Analyst Business Consulting,gsc’s at Bengaluru, Karnataka, India Full Time

Job Description

Business: Whole Sale Data Analytics, Global Analytics Center Open positions: 1 Role Title: Senior Analyst- Business Consulting Global Career Band: 06 Location (Country/city)– India/Bangalore Recruiter Name: Swati Chouhan Why join us? Global Analytics Center (GAC): A mature analytics capability, the Global Analytics Center (GAC), is a hub of advanced analytics competency, providing high-end analytics services across global businesses and global functions. Set-up in India in 2004, GAC has matured into a shared Centre of Excellence comprising 2000+ professionals with offices in Bangalore, Kolkata, Vizag, Guangzhou and Krakow. The work done in GAC forms a vital input towards for strategic planning by the senior management for businesses and enables effective decision making along with addressing unforeseen challenges. GAC is an innovative community leveraging the best of data and analytics capabilities to enable smarter decisions and drive profitable growth. Rightly positioned in the two major intellectual hubs of India, Poland and China, it attracts a rich mix of resources across business consulting, data analysts, decisions scientists and advance analytics professionals. Being in these locations also enables HSBC to leverage talent from the rich academic and start-up ecosystem to keep up to date with the latest in the industry. Today, the GAC team generates value across the group through a wide variety of data and analytic solutions and related business consulting. GAC has become a one-stop shop for the group’s analytic needs leading the integration of analytics and data-driven decisions not only in traditional areas such as Risk, Retail, Wholesale, Private & Commercial Banking but also in new domains such as Regulatory, Operations, Procurement, Human Resources, and Financial Crime Risk. It provides support to various business groups and the job involves data analysis, model and strategy development & implementation, Business Intelligence, reporting and data management Global Business/Global Function (Ex: WPB, CMB, GRA etc.): Wealth and Personal Banking is our new global business combining Retail Banking and Wealth Management; and Global Private Banking, to become one of the world’s largest global wealth managers with USD1.4 trillion in assets. Our dedicated colleagues serve millions of customers worldwide across the entire spectrum of private wealth, ranging from personal banking for individuals and families, through to business owners, investors and ultra-high-net-worth individuals. We provide products and services such as bank accounts, credit cards, personal loans and mortgages, as well as asset management, insurance, wealth management and private banking, that best suit our customers’ needs. WPB business team will leverage richer analytics-driven insights to enable a more personalized approach to targeting and engaging with consumers. From location-based offers to improved service delivery, WPB business will use spending patterns, product use, and channel interactions to enable improved experience-driven banking. WPB business to provide employees with contextual data for smarter consumer engagement and provide management with robust analytics (customer interaction, attrition, loyalty, cost analysis and transactional and behavioral analysis) for ongoing decision-making and also for mitigating regulatory risk. WPB analytics team provide support 30+ markets globally Global Business/Global Function – Sub-Function (CDO, CCS, DDS,…) : Global Customer Analytics team is one of the Global Specialism teams and is primarily engaged with the Global Customers and International team towards contributing shared capabilities that support our businesses and markets and pivoting the Group to become truly customer obsessed. We are set out to support the WPB customer strategy which contains three key elements: driving customer growth and increasing profitability by taking an integrated and holistic approach to customer segments; re-engaging and energising the existing customers, by increasing activation and primacy; and strengthening customer centricity and driving. Given the nature of the engagement, we work in close collaboration with Global, regional and market teams and use statistical tools & techniques to provide various data driven insights and solutions for the Group to deliver on its overall customer strategy. What you’ll do: (List out Key Responsibilities): Decision Science job family is structured to address business problems with quantitative solutions like building of predictive algorithms / forecasting / scenario simulations etc.. Members of this Job Family are differentiated by their capability of converting a business problem into a quantitative construct, solve it with available statistical / mathematical methods (following the right rigour), engage with IT to implement and finally interpret the model outcomes in business language. The range of business problems may cover areas of business growth, improving customer experience, limiting risk exposure, capital quantification, enhancing internal business processes etc. They are required to, as necessary, embed agile & exploratory practices into their approach, justify the choice of appropriate methods to various internal and external reviewers. This talent group is expected to keep themselves apprised of latest developments and industry practices around emerging methodologies, techniques etc. and bring those in-house by applying them for better outcomes. A decision science job family member should be able to:-

• Apply relevant analytical methods / algorithms to get actionable insights from HSBC’s internal (both structured and unstructured) and external data sources
• Partner with IT / Data Engineering teams to create deployment road-map
• Provide actionable solutions with clear articulation of recommendations for the business stakeholders across geographies
• Independently manage delivery of analytics projects by working with business partners across regions / geographies
• Actively contribute in innovative analytical solutioning for improved business performance

Management of Risk/Internal Controls/Compliance:

• The jobholder will continually reassess the operational risks associated with the role and inherent in the business, taking account of changing economic or market conditions, legal and regulatory requirements, operating procedures and practices, management restructurings, and the impact of new technology.
• The jobholder will also adhere to and be able to demonstrate adherence to internal controls. This will be achieved by adherence to all relevant procedures, keeping appropriate records and, where appropriate, by the timely implementation of internal and external audit points, including issues raised by external regulators.
• The jobholder will implement the Group compliance policy by containing compliance risk in liaison with Global Head of Compliance, Global Compliance Officer, Area Compliance Officer or Local Compliance Officer. The term ‘compliance’ embraces all relevant financial services laws, rules and codes with which the business has to comply.
• This will be achieved by adhering to all relevant processes/procedures and by liaising with Compliance department about new business initiatives at the earliest opportunity. Also and when applicable, by ensuring adequate resources are in place and training is provided, fostering a compliance culture and optimising relations with regulators

Requirements
What you will need to succeed in the role: .

• Minimum 2-3 years of hands-on analytics experience solving complex business problems using data
• Bachelors/ Masters degree from reputed university in statistics, economics or any other quantitative fields
• Strong analytical skills with business analysis experience or equivalent. Knowledge and understanding of financial-services/ banking-operations preferred.
• Proven expertise in using statistical / ML algorithms for solving diverse business challenges and creating significant business value
• Knowledge and exposure to cloud analytics platform such as GCP, AWS Redshift , Azure etc. would be given preference
• Enthusiasm for proactively seeking, exploring and developing use cases for new data and/or tools/wider industry trends
• Strong written and verbal communication skills. Ability to effectively communicate complex concepts and ideas

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