Who You Are:
? Very good written and verbal communication to handle customers and suppliers from North America
? Strong expertise in handling customer queries (email / phone) – Accounts Payable related query handling
preferred along with AP domain knowledge
? To manage business and supplier queries, providing advice, support and feedback, clarification on
process, and agree on the new ways of working
? Ability to handle escalated issues in a composed, yet result-oriented manner
? Demonstrates accountability and is committed to the work
As the Associate, Vendor Relations, you will:
? Work with various business partners via meetings/VCR to resolve issues, provide clarification on process
and agree on the new ways of working
? Intensive problem-solving role; queries to be worked to a conclusion; a high degree of judgment and
decision making to ensure payments are made on time and charged accurately to the appropriate cost
center
? Ensuring accurate & timely accounting postings and timely reconciliation in order to protect company
profit
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