Hunarmand India Private Limited Hiring for CSA (Customer Service Associate) at India Full Time

To handle queries and complaints from customers tactfully, provide excellent customer experience at every interaction, and ensure an end-to-end resolution by taking complete ownership of the customer in every transaction. The goal is to gradually achieve superior customer engagement and ensure a significant improvement in customer experience. Being a part of this team also means being the whistle-blower, highlighting issues impacting customers both externally and internally.

KEY ATTRIBUTES

Excellent interpersonal skills, with the ability to troubleshoot functional and non-functional issues correctly and clearly to external customers and internal stakeholders

Should know Hindi and English. Additional language will be added advantage

Strong time management skills

Should be flexible in learning different processes and be cross-skilled

Handle high anxiety customers with a composed attitude

Job Type: Fresher

Salary: ₹16,000.00 – ₹25,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Schedule:

• Day shift

Supplemental pay types:

• Joining bonus
• Performance bonus
• Yearly bonus

Speak with the employer
+91 9936688548