IBM Hiring for Distributed Scheduling at Chennai, Tamil Nadu, India Full Time

Job Description

Introduction
At IBM, work is more than a job – it’s a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you’ve never thought possible. Are you ready to lead in this new era of technology and solve some of the world’s most challenging problems? If so, lets talk.

Your Role and Responsibilities
This role assists the Computer Operator by providing services in a multi-vendor, multi-protocol complex system environments. They will interact with clients, vendors and management to ensure high level of client satisfaction. They will act as a technical resource and point of escalation for Operators or management. They will be engaged in identifying and resolving complex problems relating to product or service installation, hardware or software updates, configuration, operations, performance, or other aspects of information technology products and services related to the operations environment.

You Role and Responsibilities

The Product Control specialist in the technical operations analysts role has overall responsibility for production applications – including developing the operational plan/scheduling and control of distributed system processing of scripts (jobs) in support of IBM clients. The core responsibilities are: setup appropriate scheduling applications and Operator Instructions relevant to the processing platform; second-level support of operation in processing, creation, and customizing of scripts (jobs); recovery activities in production, disaster tests during a disaster; monitor client change requests and actions via IBMs standard Problem and Change tool records according to agreed processes and timescales, including IBMs Request Fulfillment Process and the IBM Change Control Process; ensure quality assurance and security compliance of all production distributed system environments; solve application problems to achieve service level agreements and support of clients in critical situations; and control the scheduling of ALL processing via approved distributed system scheduling tools. Product Control specialists develop, implement, manage and resolve application related calendar functions for their clients. The Product Control specialist also has overall responsibility for production applications, including developing the operational plan for distributed code promotion and softcopy management. They use designated tools to execute code promotion and promoting code of application libraries into production. They perform distribution into production, maintain internal security, and manage problems and isolate root cause. They maintain the following: report input definitions, distribution definitions, online viewing security definitions, report banner pages, user profiles and report retention. The Product Control specialist manages online viewing and/or hardcopy distribution of end-user type reports. They administer and maintain softcopy products. They perform testing of new versions/releases after installs or upgrades. They test the PTFs/APARs, as requested. They process service requests from our client base, performing updates as requested or as needed. They perform problem determination and resolution and work with other levels of support. The Product Control specialist may provide direct end user support and work with the security team to ensure reports are protected as requested through products’ security features. They are responsible for some batch maintenance jobs as it pertains to softcopy administration.

Required Technical and Professional Expertise

• Minimum of 3+ years of experience in IT industry
• Validated knowledge & troubleshooting skills of Batch scheduling tools – Autosys
• Participation on Major/Severity incidents for resolution and perform root cause analysis (RCA) for the Major incidents.

Preferred Technical and Professional Expertise

• You love collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with cutting edge technologies
• Ambitious individual who can work under their own direction towards agreed targets/goals and with creative approach to work
• Intuitive individual with an ability to manage change and proven time management
• Proven interpersonal skills while contributing to team effort by accomplishing related results as needed
• Up-to-date technical knowledge by attending educational workshops, reviewing, publications
• You’ll have access to all the technical and management training courses to become the expert you want to be

About Business UnitThis position currently sits within Global Technology Services (GTS) Infrastructure Services (IS) or a shared services function supporting GTS.
As announced in October 2020, IBM intends that its managed infrastructure services business of the GTS organization will become an independent company named Kyndryl by the end of 2021, creating two distinct and powerful market-leading companies.
Together, we will advance the vital systems that power the digital economy. Serving over 4,600 technology-intensive, highly regulated customers, including over 75% of the Fortune 100, our people will design, run, and manage the most modern and reliable technology infrastructure that the world depends on today.
We will work flexibly and in partnership with our customers to amplify business outcomes while always pushing ourselves to improve and meet all opportunities. Come join our team of diverse, devoted, and empathetic technology experts who are at the center of discovering what’s next.
Please note: The final decision if this position will transition from IBM to Kyndryl is yet to be confirmed.

Your Life @ IBMAre you craving to learn more? Prepared to solve some of the world’s most unique challenges? And ready to shape the future for millions of people? If so, then it’s time to join us, express your individuality, unleash your curiosity and discover new possibilities.

Every IBMer, and potential ones like yourself, has a voice, carves their own path, and uses their expertise to help co-create and add to our story. Together, we have the power to make meaningful change – to alter the fabric of our clients, of society and IBM itself, to create a truly positive impact and make the world work better for everyone.

It’s time to define your career.

About IBMIBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Location StatementWhen applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience.

For additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.