Introduction
IBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue. The company’s Global Markets organization is a strategic sales business unit that manages IBM’s global footprint, working closely with dedicated country-based operating units to serve clients locally. These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients’ growth and innovation. By complementing local expertise with global experience and digital capabilities, IBM builds deep and broad-based client relationships. This local management focus fosters speed in supporting clients, addressing new markets and making investments in emerging opportunities. Additionally, the Global Markets organization serves clients with expertise in their industry as well as through the products and services that IBM and partner’s supply. IBM is also expanding its reach to new and existing clients through digital marketplaces.
Your Role and Responsibilities
As an IBM Cloud Delivery Consultant, you will learn and experience how we apply technical expertise to ensure world-class delivery using consultative skills such as problem-solving, hypothesis-based methodologies, communication, and service orientation skills. As a member in the Technology Expert Labs team, you will assist IBM Cloud Architects in the design of solutions in the use of IBM Cloud to address our clients’ strategic business and technical goals and drive those solutions to fruition through their provision and configure in IBM Cloud.
You will primarily collaborate with our IBM Cloud Architects, Senior Delivery Consultants, business partners and clients to perform the hands-on project work to implement target solution architectures that use IBM Cloud. These projects may include multiple phases from inception, discovery, design, planning, implementation, workload migration, and hand over of the solution to the designated “day 2” operations team. You will provide technical inputs throughout these phases. Solutions are documented as architectures and can include systems, applications, processes, and service components all hosted in IBM Cloud and integrated with client on-premise systems in accordance with their hybrid cloud journey.
Your Responsibilities:
Validate new technical methods and solution architectures based on IBM Cloud Expert Labs’ expertise of client business and technical needs, as well as IBM Cloud capabilities.
Be a trusted advisor to the client by pro-actively educating and guiding client’s understanding and adoption of IBM Cloud technology.
Provide technical implementation of IBM Cloud technologies throughout the project’s lifecycle.
Engage with key client counterparts as the IBM Cloud technology technical subject matter expert.
Provide input to create and maintain solution architecture documentation.
Provide clients with hands-on training on IBM Cloud technologies throughout solution implementation, as well as assistance in handing over the “as built” solution and associated documentation to the client and/or their chosen Day 2 solution operator.
Required Technical and Professional Expertise
Technical & consultative skills
B.E./BTech in Computer Science, Engineering, or equivalent experience in Computer Science/Information Systems/Engineering
Proficiency in hybrid cloud/ multi-cloud networking (firewalls and load balancers), IBM Cloud IaaS and PaaS technologies, Workload migration tools, Security and Compliance tools and methods.
Experience with at least two IBM Cloud technologies: VMware, VPC, Red Hat OpenShift Kubernetes Service (ROKS), IBM Cloud Kubernetes Services (IKS), Veeam, Zerto, IBM Cloud block and object storage solutions
Experience in implementing IT transformation projects and knowledge of IBM Cloud concepts and architectural principles.
Communicate and implement solution recommendations based on defined solution architectural designs, while also providing hands-on education regarding the solution and its component IBM Cloud technologies.
Ability to learn new tools and technologies quickly
Leadership & relationship skills
Perform technical project management tasks, and assist project managers in creating and managing an end-to-end project plan.
Demonstrated experience to work across cross-functional teams to deliver complex IT solutions
Ability to work in a multi-disciplinary team with multiple stakeholders to implement a defined solution architecture and solution approach
Determined and self-motivated problem solver who can thrive in dynamic, ambiguous and customer-facing environments
Excellent written and verbal communication skills, including demonstrated ability to effectively communicate information to all levels
Necessary Skills
5+ years of experience in IBM Cloud
5+ years of experience in Cloud solution implementation and migration or relevant industry experience
Proficiency in IBM Cloud networking including MPLS, VPN, GRE, VPC, DirectLink, Transit Gateway, BGP, Load balancer, Cloud Internet Service etc.
Proficiency in deploying and configuring IBM Cloud firewall solutions such as Juniper, FortiGate, Vyatta etc.
Proficiency deploying and configuring solutions in VMware, including detailed knowledge of vCenter, vSphere, vMotion, NSX, vSAN and HCX components
Proficiency deploying and configuring Red Hat OpenShift Kubernetes Service (ROKS) or IBM Kubernetes Service (IKS)
Proficiency in deploying and configuring IBM Cloud backup solutions such as Veeam, Spectrum Protect etc.
Proficiency in the use of workload migration tools such as VMware HCX, VMware vMotion, Veeam, Zerto etc.
Proficiency in the development of cloud automation using Ansible, Terraform, DevOps etc.
Preferred Technical and Professional Expertise
Proficiency in deploying and configuring IBM Cloud Classic Infrastructure and VPC Solutions.
Proficiency in deploying and configuring IBM Cloud-Native services such as ROKS/IKS.
Proficiency in deploying and configuring IBM Cloud for VMware Cloud Foundation solutions.
Experience in deploying and configuring IBM Cloud Security and Compliance Center & Workload Protection.
Proficiency with deploying and configuring IBM Cloud Internetworking services such as Transit Gateway, Direct-Links, Load balancers and Gateway appliances etc.
Proficiency in deploying and configuring Backup and Disaster-Recovery solutions such as Veeam, Zerto, Spectrum Protect etc.
About Business UnitIBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue. The company’s Global Markets organization is a strategic sales business unit that manages IBM’s global footprint, working closely with dedicated country-based operating units to serve clients locally. These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients’ growth and innovation. By complementing local expertise with global experience and digital capabilities, IBM builds deep and broad-based client relationships. This local management focus fosters speed in supporting clients, addressing new markets and making investments in emerging opportunities. Additionally, the Global Markets organization serves clients with expertise in their industry as well as through the products and services that IBM and partner’s supply. IBM is also expanding its reach to new and existing clients through digital marketplaces.
IBM Technology Expert Labs consultants have the deepest technical expertise and experience in mainframe application platform technologies, they are experts in advising clients on modernization and optimization of database-driven, secure, integrated platforms for high-performance online transaction and data processing, assisting client IT teams advising them on preparing for a hybrid landscape as they modernize their applications.
This job requires you to be fully COVID-19 vaccinated prior to your start date and proof of vaccination status will be required before your start date. During the Onboarding process you will be asked to confirm your vaccination status, in case you are unable to get vaccinated for any reason, you can let us know at that stage. Please let us know if you are unable to be vaccinated due to medical or religious reasons. IBM will consider such requests on a case by case basis subject to submission of required proof by the candidate before a stipulated date.
Your Life @ IBMIn a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
About IBMIBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
Location StatementWhen applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience.
For additional information about location requirements, please discuss with the recruiter following submission of your application.
Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
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