The infrastructure running industries likes transportation, energy, insurance, banking or healthcare is quickly changing as the world’s relationship with technology evolves. Companies have more choices than ever before between on-premise, off-premise, or a hybrid approach. Our Infrastructure Specialists are responsible for keeping up with these latest and greatest of these changes and using their expertise to deliver solutions that meet the needs of our customers and products.
As SCCM tools SME, you are responsible to provide technical support SCCM Servers with high degree by meeting Service Level Agreements (SLA) and process compliance. You will perform business impact analysis and risk assessments to reduce the likelihood of significant service outage or disasters.
Responsibilities:
o SCCM 2007/12/CB Version 1902, 1906, 1910, 2002
o Patching configuration and distribution
o OS imaging (Windows 10), Windows 10 servicing model
o Packaging and distribution.
o Deployment of imaging, packaging & deployment in VMware VDI environment.
o Windows OS (2012, 2016,2019), AD, DNS, DHCP, Cluster
o Scripting languages like VB & Power shell
o Azure cloud knowledge of these platform deployment.
Minimum 7+ years in Windows AD, SCCM platform, and Windows platform
Prior SME experience in SCCM, windows, AD Server Support, designing, troubleshooting and storage implementation
Ability to interface with customer technical teams and percolate it down to the technical delivery teams.
Proficient in SAN S/W, storage administration and integration with operating systems
Validated expertise to Update/upgrade OS by requests and all related works and reporting packages update for the production servers
Willingness to Cover on-call / Standby on rotation. Managing ticket queues for Incidents / Service requests & Changes
Maintain and enhance technical and professional skills. Must be detail-oriented, professional, and self-directed. Strong ability to communicate professionally both verbally and in writing. Develop bug fixes for supported systems and tools. Thirst for knowledge and how to apply learning to address current company projects
Please be aware Kyndryl will continue to use some IBM systems for a certain period after spin-off. This means when you sign up to either the IBM or Kyndryl candidate portal, you will have the benefit of being able to see and apply for IBM and Kyndryl jobs and to access information about IBM and Kyndryl jobs you have applied to, for a limited period from either candidate portal. If you have already signed up as a candidate on IBM’s portal, please continue to use this account to access IBM and Kyndryl jobs.
We design, build, manage and modernize the mission-critical technology systems that the world depends on every day. Our people are at the center, discovering, co-creating, and strengthening. We push ourselves and each other to seek better, to go further, and we carry this energy to our customers. In October 2020, IBM announced it’s intention to separate the IT Infrastructure Services unit of its Global Technology Services division into a new, separate public company, creating two industry-leading companies – IBM and Kyndryl. The spin-off is expected to be completed by the end of 2021. To find out more about Kyndryl, including information relating to privacy, please visit Kyndryl.com.
When applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience.
For additional information about location requirements, please discuss with the recruiter following submission of your application.
Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
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