IBM Hiring for Sourcing Operations Support Professional at BANGALORE, India Full Time

Introduction

IBM’s procurement function oversees $17B in annual spend for IBM and nearly $100B in spend for our BPO clients through our procurement BPO delivery team and seeks to continually drive savings and increased value. IBM procurement provides IBM and our clients with end-to-end S2P services including spend analytics, category strategy, strategic sourcing across multiple categories, tactical buying and procurement operations, all governed by robust and adaptable processes and procedures.

IBM is currently undergoing a procurement transformation that will transform internal procurement, making it an exemplar of digital procurement featuring IBM’s automation and AI capabilities and leverage this Client Zero environment as the catalyst to bring these capabilities to our procurement BPO clients.

Your role and responsibilities

IBM is establishing a new global procurement operations organization. This new organization is looking for operational buyers to procure products and/or services below a given clip level. Search and find new sources of supply for low dollar constrained items, obtain proposals, and negotiates all in line with IBMs procurement commodity strategy. This role will work with the strategic sourcing buyers for guidance when needed. They will be responsible for PO creation within their scope and handle all related activities for purchase order processing including processing alterations, blocked invoices, and requester queries. They will learn and help to identify pre-sourced/automation opportunities to reduce hands-on buyer workload. Will achieve operations savings targets as defined by the IBM procurement organization. They will also support requisition creation for highly complex purchases. They will provide multi-category procurement support in sourcing, negotiation, and contracting. Works with the strategic sourcing team to implement strategic contracts at the tactical level. Performs periodic analysis within managed commodity scope to identify savings, define efficiency opportunities, and tactical initiatives that should be undertaken.

This job role requires 3 days in the office in Manyata IBM location per week and 2 days working from home.

Required technical and professional expertise

• Minimum of 2-3 years experience in procurement, or a related field

• This role includes the following core responsibilities:

• Send manual emails to the suppliers as part of the

• Obtain data for the sourcing operations team

• Manage manual updates to work when automation is not possible

• Work in a team to deliver quickly the requests.

• Actively engages regularly with:

• All global procurement staff

• Regular interaction with suppliers, contract operations team, and internal stakeholders

• Procurement Sourcing Operations team

• Example KPIs for the role include:

• Efficiency of contract generation and time to close agreements.

• Effectiveness of support to procurement professionals, responsible business owners, and internal stakeholders.

• Simplicity of process with ensuring alignment with key control to requirements.

• Degree to which AI and automation are implemented where applicable.

• Display of flexibility with focus on being fair, honest and responsive.

Preferred technical and professional experience

• Strong analytical skills and a keen attention to detail.

• Ability to manage multiple projects simultaneously, prioritize tasks, and meet deadlines in a fast-paced environment.

• Able to take direction and complete work in a timely manner

• Unwavering commitment to conducting business with ethics and integrity

• Ability to work independently and collaboratively in a team environment.