IBM Hiring for Sr Software Developer at Kochi, Kerala, India Full Time

Job Description

Introduction
Software Developers at IBM are the backbone of our strategic initiatives to design, code, test, and provide industry-leading solutions that make the world run today – planes and trains take off on time, bank transactions complete in the blink of an eye and the world remains safe because of the work our software developers do. Whether you are working on projects internally or for a client, software development is critical to the success of IBM and our clients worldwide. At IBM, you will use the latest software development tools, techniques and approaches and work with leading minds in the industry to build solutions you can be proud of.

Your Role and Responsibilities
The IBM API Connect Customer Experience Development (CED) team is looking for a Software Developer who loves working with high performing teams, wants to work with cutting edge Node.js and Go technology, and thrives on helping customers become successful with mobile/API projects. API Connect provides a comprehensive solution to create, run, manage, and secure APIs and Microservices.

In this role, you will have an opportunity to make a big impact by helping build a global support team that excels in delighting our customers. This role specializes in performing and enabling technical support of IBM software, hardware and solutions.

As a CED Engineer, you will:

• Design/architect software solutions to solve complex problems for backend components/distributed systems
• Exercise best practices in agile development and software engineering. Code, unit test, debug and perform integration tests of software components
• Develop software tools for automation, effective debugging, performance analysis and load/stress testing, recommend software solutions to improve the product.
• Participate in software design reviews, code reviews and project planning.
• Mentor and train other members of the team.
• Provide troubleshooting and technical advice for API Connect customers
• Provide technical leadership and guidance to customers that are geographically distributed
• Write and review documentation
• Produce coherent knowledge base articles to enable customers to resolve issues without further escalation
• Use technical and negotiation skills in collaboration with support operations/organizations to prioritize and diagnose problems to resolution
• Communicate action plans to the client or IBM representative as appropriate
• Recommend and implement new or improvements to existing tools, procedures, and processes
• Contribute to department attainment of organizational objectives and high client satisfaction

To be successful, you will need:

• Passion for handling technical challenges and be goal and results oriented
• Excellent communication skills and technical knowledge to advise and lead customers who are developing enterprise mobile applications
• Proven listening, detail-oriented thinking, and creative problem-solving skills
• Ability to work in highly collaborative global organization
• Be open to flexible schedule in a 24/7/365 support environment

Required Technical and Professional Expertise

• BS/BA in CS and 3+ years track record in technical support or in a customer facing role working with enterprise software
• Hands on experience in JavaScript and other programming or scripting languages (Node.js strongly preferred)
• Proven Linux command line and/or system administration skills, windows administration experience a big plus.
• In depth experience of mobile application and web development is a definite plus

Preferred Technical and Professional Expertise

• At least 2 years experience in Linux command line and/or system administration
• At least 1 year experience in Node.js
• At least 1 year experience in JavaScript and other programming or scripting languages

About Business Unit IBM’s Cloud and Cognitive software business is committed to bringing the power of IBM’s Cloud and Watson/AI technologies to life for our clients and ecosystem partners around the world. IBM provides you with the most comprehensive and consistent approach to development, security and operations across hybrid environments—with complete software solutions for business and IT operations, development, data science, security, and management. Our experts and software capabilities help organizations develop applications once and deploy them anywhere, integrate security across the breadth of their IT estate, and automate operations with management visibility. With IBM, you also have access to new skills and methods, governance and management approaches, and a deep ecosystem of industry experts and partners.

Your Life @ IBM Are you craving to learn more? Prepared to solve some of the world’s most unique challenges? And ready to shape the future for millions of people? If so, then it’s time to join us, express your individuality, unleash your curiosity and discover new possibilities.

Every IBMer, and potential ones like yourself, has a voice, carves their own path, and uses their expertise to help co-create and add to our story. Together, we have the power to make meaningful change – to alter the fabric of our clients, of society and IBM itself, to create a truly positive impact and make the world work better for everyone.

It’s time to define your career.

About IBM IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Location Statement When applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience.

For additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBM IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.