IBM Hiring for User Researcher at Bengaluru, Karnataka, India Full Time

Job Description

Introduction
Software Developers at IBM are the backbone of our strategic initiatives to design, code, test, and provide industry-leading solutions that make the world run today – planes and trains take off on time, bank transactions complete in the blink of an eye and the world remains safe because of the work our software developers do. Whether you are working on projects internally or for a client, software development is critical to the success of IBM and our clients worldwide. At IBM, you will use the latest software development tools, techniques and approaches and work with leading minds in the industry to build solutions you can be proud of.

Your Role and Responsibilities
Job Duties:

• Experienced UX Researcher to work on IBM Storage offerings. Our interdisciplinary design teams work with development and offering management to create user experiences that delight our clients. The designers on our team are expected to work within the design loop, while having the agility to respond to changing business requirements and user needs. The world of data storage is incredibly complex and layered, and it is rich with opportunity for design patents, unique interfaces and data visualizations. You will play a key role in building experiences that help our customers ensure they get the most out of their data, including data storage, resiliency, and AI enablement.

Responsibilities:

• Responsible for leading User Research to guide project strategy and release content.
• Craft user experiences alongside key product stakeholders to understand and support product business goals, advocating user centered design industry best practices, and effectively managing design resources.
• Work directly with clients to test and validate concepts, wireframes, prototypes, and specifications.
• Translate business requirements to end-user needs and create differentiated design solutions.
• Lead teams in design thinking and agile methodologies.

About the Team
You will be working with a highly motivated and skilled design team, that is passionate about the outcomes they design and deliver to our clients.

Required Technical and Professional Expertise

• At least 3 years’ experience in leading user research for complex systems or products.
• Bachelor’s Degree in Human Computer Interaction, or Design with a focus on User Experience or related field.
• Excellent listening, written, verbal communication skills, storytelling, and documentation skills.
• Analytical, creative, and strategic thinker – Able to develop innovative solutions to business problems.
• Portfolio of previous work must be presented incorporating UX research experience and/or sketches that demonstrate an understanding of the design process and best practices.
• Successful track record working with interdisciplinary teams.

Preferred Technical and Professional Expertise

• Master’s Degree in Design or related field.
• Experience designing for complex systems

About Business Unit IBM Systems helps IT leaders think differently about their infrastructure. IBM servers and storage are no longer inanimate – they can understand, reason, and learn so our clients can innovate while avoiding IT issues. Our systems power the world’s most important industries and our clients are the architects of the future. Join us to help build our leading-edge technology portfolio designed for cognitive business and optimized for cloud computing.

Your Life @ IBM Are you craving to learn more? Prepared to solve some of the world’s most unique challenges? And ready to shape the future for millions of people? If so, then it’s time to join us, express your individuality, unleash your curiosity and discover new possibilities.

Every IBMer, and potential ones like yourself, has a voice, carves their own path, and uses their expertise to help co-create and add to our story. Together, we have the power to make meaningful change – to alter the fabric of our clients, of society and IBM itself, to create a truly positive impact and make the world work better for everyone.

It’s time to define your career.

About IBM IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Location Statement When applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience.

For additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBM IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.