IDFC FIRST Bank Looking For Regional Manager-Infrastructure & FM-North at Delhi, Full Time

Function / Department: Enterprise Services Group

Job Purpose

The role entails primary responsibility for managing all Infra and facilities management services of the bank for the assigned region while ensuring operational efficiency. This is a vital role which is accountable for the smooth functioning of the day-to-day maintenance and facilities of the bank and contributes to maintaining overall operational efficiency and effectiveness.

Roles & Responsibilities

• Manage essential services such as reception, security, maintenance, mail, archiving, cleaning, catering, waste disposal and recycling for the assigned region.
• Ensure that basic facilities are well-maintained.
• Oversee performance management techniques to monitor and demonstrate achievement of agreed service levels and to lead on improvement.
• Oversee facility refurbishment and renovations and any necessary replacements and repairs.
• Ensure that facilities meet compliance standards and government regulations.
• Lead in planning for the future by forecasting the facility s upcoming needs and requirements.
• Adhere to the reporting procedures as per bank’s standards and requirements.
• Present regular reports and reviews of facility-related budgets, finances, contracts, expenditures and purchases
• Liaise with external vendors to ensure efficient administrative services.
• Obtain quotes and tenders from vendors and suppliers.
• Set up Standard Operating Procedures for the management of the critical environment and ensure compliance at site.
• Plan and monitor appropriate facility management staffing levels, ensure efficient utilization.
• Provide training to on-site teams on equipment procedures and implementation. All desired training is completed as per schedule.
• Communicate workplace safety precautions to employees.
• Develop contingency plans in case of uncertain situations, such as equipment breaking down unexpectedly.
• Capture and share best- practice knowledge amongst the team.
• Collaborate with the business/ support units and provide them with requisite materials and services that help them in their day-to-day operations.
• Keep abreast of global market trends and competitor strategies in key markets.
• Monitor key parameters on productivity, hiring quality and costs via maintaining relevant scorecards.
• Attract and retain best-in-class talent for key roles in their reporting structure.
• Ensure adherence to benchmarks/processes set up for finalizing commercials and other key parameters.

Education Qualification

Graduation: Bachelor’s in Engineering / technology / Maths / Commerce / Arts / Science / Biology / Business / Computers / Management / Statistics

Post-graduation: MBA / PGDM / Statistics

Experience: 18+ years of relevant experience.